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Event Registration Insurance

Some of the races we work with choose to offer event registration insurance to participants in their events through a partnership we have with Allianz Global Assistance (AGA). For those events that offer insurance you will see a separate option to purchase when you are paying for your registration for a covered event. If you purchase insurance you will see a separate charge on your credit card for the insurance and you will receive an email from Allianz with details on your coverage.

If you have purchased event registration insurance for an event and have a question or claim please contact Allianz as follows: To manage your policy or file a claim, please visit: www.eventregistrationprotection.com. If you have questions regarding your insurance, please contact Allianz Global Assistance at 1-888-497-6987.

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From Our Blog:
Nov 22nd, 2017
Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: 19 races out of the 29,000 races held since this bug was introduced 460 Transactions out of the 5,376,000 … Continue reading "Charity Payments Bug"

Nov 16th, 2017
Participants and Spectators Celebrate with RaceJoy!

This past weekend, RaceJoy was offered at two premier road races, the Madison Marathon in Wisconsin and the Charlotte Marathon in North Carolina. The races provided RaceJoy’s live phone tracking, progress alerts and cheer messages to participants and their supporting friends and families. Another big weekend for RaceJoy, with 12,400 people using the app and … Continue reading "Participants and Spectators Celebrate with RaceJoy!"

What Our Customers Say:

“What happens in these kinds of events is always interesting in that there is the content of the conference... which was certainly good, but seeing people share ideas was probably one of the greatest benefits of this conference.”

- Roger Bradshaw, The Race Director