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Should you contact Your Race or RunSignUp?

If you are a runner with specific questions about a race such as parking or packet pickup, or if you have a question about a race's policies such as refunds or transfers, you should contact the race directly. If you are a race director and you have questions about your race, or are interested in setting up a new race, you should contact RunSignUp.

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From Our Blog:
Jul 29th, 2016
Re-Send Volunteer Confirmation Emails

We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, … Continue reading

Jul 28th, 2016
Automated Emails for Price Increases

We have released a new type of Automated Email for Price Increases. This is a great “set and forget” feature for races to enable during their initial race set-up (or at any time). The automated emails will notify current participants of the … Continue reading

What Our Customers Say:

“It’s been fantastic. If Andrew hasn’t been able to answer something, he gets the answer from somebody else and gets back to us in 10 minutes. Everyone is unbelievably responsive to everything.”

- Katie Pavlich, Pittsburgh Marathon