RunSignUp

All Tutorials for Runners: Registration

Registering for a Race

RunSignUp makes it simple for runners to signup for races. Simple signup for a family with multiple runners. Full information about the race.…

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View/Sign the Race Waiver

How to view and/or sign the race waiver after registration.

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Update T-Shirt Size/Giveaway

Some races allow users to edit their Giveaway selection up to a certain date. If you are unable to find any menu items from the…

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Question Response Management

If available for the race you are signed up for, then you can update question responses by following these steps. If at any time you do…

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Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

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Add-On Management

On certain races, the race director may give you, as the runner, the ability to change your add-on selection.

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Make Purchases on RunSignUp

On RunSignUp.com, the checkout refers to any page where you enter in your credit card information to cover a transaction. You can learn more…

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Resend the Confirmation Email

In some cases, it may be necessary for you to resend the confirmation email for a certain registration. If you ever find yourself in need of…

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Request a Refund

IMPORTANT: Not all races allow for user initiated refunds. If you don’t have this option, please contact the race directly to learn…

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View/Edit a Registration

Once you register for a race, you will always have the opportunity to log into RunSignUp and view your registration. Also, before the race…

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Redeem a Coupon Code

Certain races may offer you a coupon code for discounted pricing on transactions pertaining to registration, add-ons and store purchases, or…

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Transfer to Another Runner

On certain races, the race director may give runners the ability to transfer their registration to another runner. If this option is…

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Transfer to Another Event

On certain races, the race director may give runners the ability to transfer to another event. If this option is available to you, then this…

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Transfer to Another Race

How to Transfer Races 1. Sign In to RunSignUp 2. Go to your Profile 3. Click My Registered Races 4. Click View/Edit…

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From Our Blog:
May 23rd, 2017
RaceJoy Record: Most Relay Teams at Colfax Marathon

RaceJoy had the most usage of relay teams at a single race since its inception at this last weekend’s Colfax Marathon in Denver, Colorado with close to 700 teams using RaceJoy. RaceJoy recently released an industry breakthrough where it virtually ties relay team phones together to provide progress alerts for the team. Colfax is one of … Continue reading "RaceJoy Record: Most Relay Teams at Colfax Marathon"

May 23rd, 2017
Google Analytics for Partner Websites

We have added the ability to tie your Google Analytics account to Partner Websites. Like Race Websites, this enables tracking for the entire website, including e-commerce data and registrations. For example, this is the type of report you can produce in Google Analytics if you tie your RunSignUp data to it (showing real data from … Continue reading "Google Analytics for Partner Websites"

What Our Customers Say:

“Using RunSignUp, we were able to use Race Director, our scoring software, in conjunction with RunSignUp, and that’s a huge advantage for us.”

- Aaron Ford, Ford Timing