RunSignUp

All Tutorials for Runners: Registration

Registering for a Race

RunSignUp makes it simple for runners to signup for races. Simple signup for a family with multiple runners. Full information about the race.…

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View/Sign the Race Waiver

How to view and/or sign the race waiver after registration.

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Update T-Shirt Size/Giveaway

Some races allow users to edit their Giveaway selection up to a certain date. If you are unable to find any menu items from the…

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Question Response Management

If available for the race you are signed up for, then you can update question responses by following these steps. If at any time you do…

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Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

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Add-On Management

On certain races, the race director may give you, as the runner, the ability to change your add-on selection.

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Make Purchases on RunSignUp

On RunSignUp.com, the checkout refers to any page where you enter in your credit card information to cover a transaction. You can learn more…

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Resend the Confirmation Email

In some cases, it may be necessary for you to resend the confirmation email for a certain registration. If you ever find yourself in need of…

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Request a Refund

IMPORTANT: Not all races allow for user initiated refunds. If you don’t have this option, please contact the race directly to learn…

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View/Edit a Registration

Once you register for a race, you will always have the opportunity to log into RunSignUp and view your registration. Also, before the race…

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Redeem a Coupon Code

Certain races may offer you a coupon code for discounted pricing on transactions pertaining to registration, add-ons and store purchases, or…

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Transfer to Another Runner

On certain races, the race director may give runners the ability to transfer their registration to another runner. If this option is…

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Transfer to Another Event

On certain races, the race director may give runners the ability to transfer to another event. If this option is available to you, then this…

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Transfer to Another Race

How to Transfer Races 1. Sign In to RunSignUp 2. Go to your Profile 3. Click My Registered Races 4. Click View/Edit…

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From Our Blog:
May 28th, 2016
Lots of Fundraisers

We have done some performance improvements for races that have thousands of Fundraisers. The Relay for Life had 2,700 and the page load speed was lagging. We have optimized this now so it is back to sub-second on a fast … Continue reading

May 27th, 2016
Calendar Results Widget

We have added a new Calendar Results Widget option for partners that is the same look and feel as the option available in Partner Websites. Configuration option is as shown below:

What Our Customers Say:

“I’ve never had an issue with RunSignUp. I can’t think of a time someone showed up and we didn’t have their data, and I’ve never been worried about ‘when can I download’. Functionality is everything to me.”

- Todd Henderlong, T&H Timing