RunSignUp

All Tutorials for Runners: Registration

Registering for a Race

RunSignUp makes it simple for runners to signup for races. Simple signup for a family with multiple runners. Full information about the race.…

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View/Sign the Race Waiver

How to view and/or sign the race waiver after registration.

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Update T-Shirt Size/Giveaway

Some races allow users to edit their Giveaway selection up to a certain date. If you are unable to find any menu items from the…

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Question Response Management

If available for the race you are signed up for, then you can update question responses by following these steps. If at any time you do…

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Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

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Add-On Management

On certain races, the race director may give you, as the runner, the ability to change your add-on selection.

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Make Purchases on RunSignUp

On RunSignUp.com, the checkout refers to any page where you enter in your credit card information to cover a transaction. You can learn more…

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Resend the Confirmation Email

In some cases, it may be necessary for you to resend the confirmation email for a certain registration. If you ever find yourself in need of…

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Request a Refund

IMPORTANT: Not all races allow for user initiated refunds. If you don’t have this option, please contact the race directly to learn…

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View/Edit a Registration

Once you register for a race, you will always have the opportunity to log into RunSignUp and view your registration. Also, before the race…

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Redeem a Coupon Code

Certain races may offer you a coupon code for discounted pricing on transactions pertaining to registration, add-ons and store purchases, or…

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Transfer to Another Runner

On certain races, the race director may give runners the ability to transfer their registration to another runner. If this option is…

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Transfer to Another Event

On certain races, the race director may give runners the ability to transfer to another event. If this option is available to you, then this…

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Transfer to Another Race

How to Transfer Races 1. Sign In to RunSignUp 2. Go to your Profile 3. Click My Registered Races 4. Click View/Edit…

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From Our Blog:
May 2nd, 2016
RunSignUp and Google Analytics (Part Three)

At this point, you’re almost a Google Analytics and RunSignUp expert. You’ve read about the basics of RunSignUp and Google Analytics, and you’ve configured your website and RunSignUp to support cross domain tracking. However, rather than linking to RunSignUp for … Continue reading

Apr 28th, 2016
Did Mercy Health Glass City Marathon offer RaceJoy?!

You Bet Your Glass! The Mercy Health Glass City Marathon race organizers are always looking for new ways to offer a unique experience for its participants. Three years ago they showed their dedication for this with their early adoption of … Continue reading

What Our Customers Say:

“The biggest feature that we are integrating with is the Race Day Check-In feature This has been a huge hit, and it not only increases efficiency, but it improves the Race Day overall.”

- Aaron Ford, Ford Timing