RunSignUp

All Tutorials for Runners: Registration

Registering for a Race

RunSignUp makes it simple for runners to signup for races. Simple signup for a family with multiple runners. Full information about the race.…

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View/Sign the Race Waiver

How to view and/or sign the race waiver after registration.

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Update T-Shirt Size/Giveaway

Some races allow users to edit their Giveaway selection up to a certain date. If you are unable to find any menu items from the…

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Question Response Management

If available for the race you are signed up for, then you can update question responses by following these steps. If at any time you do…

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Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

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Add-On Management

On certain races, the race director may give you, as the runner, the ability to change your add-on selection.

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Make Purchases on RunSignUp

On RunSignUp.com, the checkout refers to any page where you enter in your credit card information to cover a transaction. You can learn more…

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Resend the Confirmation Email

In some cases, it may be necessary for you to resend the confirmation email for a certain registration. If you ever find yourself in need of…

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Request a Refund

IMPORTANT: Not all races allow for user initiated refunds. If you don’t have this option, please contact the race directly to learn…

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View/Edit a Registration

Once you register for a race, you will always have the opportunity to log into RunSignUp and view your registration. Also, before the race…

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Redeem a Coupon Code

Certain races may offer you a coupon code for discounted pricing on transactions pertaining to registration, add-ons and store purchases, or…

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Transfer to Another Runner

On certain races, the race director may give runners the ability to transfer their registration to another runner. If this option is…

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Transfer to Another Event

On certain races, the race director may give runners the ability to transfer to another event. If this option is available to you, then this…

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Transfer to Another Race

How to Transfer Races 1. Sign In to RunSignUp 2. Go to your Profile 3. Click My Registered Races 4. Click View/Edit…

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E-Mail
From Our Blog:
Sep 13th, 2017
RunSignUp Analytics – E-mail Registration Source

We have released E-mails as the first source tracking for registrations in our RunSignUp Analytics platform – the equivalent of Google Analytics customized for races. This gives race directors new levels of visibility into their promotional efforts that were unavailable before. And it is easy and automated. If you click the green line in the … Continue reading "RunSignUp Analytics – E-mail Registration Source"

Sep 11th, 2017
Customize “From” Address on EMail Marketing

You can now set your own reply email address for EMail Marketing. This is set in the Email Marketing Setup: When you set this, your emails will look like this to participants: For advanced users, we still recommend full white labeling. This option is similar to what most email marketing offerings do, but can impact … Continue reading "Customize “From” Address on EMail Marketing"

What Our Customers Say:

“One user can sign up multiple participants and they... don’t have to pay the fee based on the number of registrations, but based on the amount they are spending. I think that is a huge advantage.”

- Michelle and James Bettis, 3W Races