RunSignUp

All Tutorials for Runners: Registration

Registering for a Race

RunSignUp makes it simple for runners to signup for races. Simple signup for a family with multiple runners. Full information about the race.…

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View/Sign the Race Waiver

How to view and/or sign the race waiver after registration.

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Update T-Shirt Size/Giveaway

Some races allow users to edit their Giveaway selection up to a certain date. If you are unable to find any menu items from the…

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Question Response Management

If available for the race you are signed up for, then you can update question responses by following these steps. If at any time you do…

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Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

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Add-On Management

On certain races, the race director may give you, as the runner, the ability to change your add-on selection.

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Make Purchases on RunSignUp

On RunSignUp.com, the checkout refers to any page where you enter in your credit card information to cover a transaction. You can learn more…

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Resend the Confirmation Email

In some cases, it may be necessary for you to resend the confirmation email for a certain registration. If you ever find yourself in need of…

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Request a Refund

IMPORTANT: Not all races allow for user initiated refunds. If you don’t have this option, please contact the race directly to learn…

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View/Edit a Registration

Once you register for a race, you will always have the opportunity to log into RunSignUp and view your registration. Also, before the race…

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Redeem a Coupon Code

Certain races may offer you a coupon code for discounted pricing on transactions pertaining to registration, add-ons and store purchases, or…

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Transfer to Another Runner

On certain races, the race director may give runners the ability to transfer their registration to another runner. If this option is…

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Transfer to Another Event

On certain races, the race director may give runners the ability to transfer to another event. If this option is available to you, then this…

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Transfer to Another Race

How to Transfer Races 1. Sign In to RunSignUp 2. Go to your Profile 3. Click My Registered Races 4. Click View/Edit…

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From Our Blog:
Jul 29th, 2016
Re-Send Volunteer Confirmation Emails

We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, … Continue reading

Jul 28th, 2016
Automated Emails for Price Increases

We have released a new type of Automated Email for Price Increases. This is a great “set and forget” feature for races to enable during their initial race set-up (or at any time). The automated emails will notify current participants of the … Continue reading

What Our Customers Say:

“Now, with RunSignUp, someone signs up to be a member of the club, we get a notification, and one year later they get an email to renew – we don’t have to send any emails manually.”

- Josh Spiker, Vendurance