RunSignUp

Defer Registration/Claim Deferral

RunSignUp allows races to enable deferrals for their event so that participants will be able to defer an entry to the following year.

DEFER OR CLAIM A PAST DEFERRAL

Defer an Entry

  1. Sign In to RunSignUp
  2. Go to your Profile
  3. Click My Registered Races
  4. Click Manage next to the registration that you would like to transfer your event for
  5. Click the Defer menu item

Why do I not see this option? +

This Race does not have this feature enabled for Participants.
Please contact the race directly with any further questions by using the "Contact This Race" link at the bottom of the Registration Management page.
This Race does not currently allow Participants to edit this portion of their Registration
Please contact the race directly with any further questions by using the "Contact This Race" link at the bottom of the Registration Management page.

Why is my registration not showing in my profile? +


Don't worry! Most of the time you are registered, but your registration is just associated with a different account.
Your registration is associated with a sub-account of another user
Someone registered you for a race using their account, so you were created as a sub-account. See here to learn how to transfer the registration to your existing account.
Your registration was imported
A lot of races will process entries manually. You just need to claim your uploaded account as described here
You used a different email address to register
You can merge accounts with different email addresses by following the guide here
You did not complete your registration
First look to see if you are registered on this race's "Find a Participant" page. If you still do not see yourself and have a charge on your credit card that has posted, please contact info@runsignup.com. If you do not see yourself here, and you also have no charge on your account, then you are not yet registered.
You registered under a typo
If you find your registration on the race's "Find a Participant" page, but you don't see it under your account (and you have claimed ALL possible accounts as explained above), then you may have registered under a typo. Please contact info@runsignup.com.

Claim a deferred entry

  1. Go to the Race Page for the race
  2. Click Find a Participant
  3. Verify that your deferral has not already been entered
  4. If you do not see yourself on this list...
  5. Click Race Info
  6. Scroll down to the Race Contact Info section
  7. Click Questions?
  8. Enter your name, email, phone number into the contact form
  9. In the Question/Message field ask the race what the deferral status of your previous year entry is
  10. Click Send Question
  11. You will hear back shortly from the race director who will import your deferred entry into the current year

My Registered Races

At the bottom of your Profile, go to the Runner Links” section, and click on My Registered Races.

My Registered Races

This page will list out any upcoming and past registrations that you have completed using the RunSignUp account that you are currently logged into.

Manage the Registration

Click Manage next to the registration that you would like to manage

Manage Registrations

Defer the Registration

Click on the tab to “Defer” to process your deferral.

Some races will charge a fee to defer your entry, and some may also have a cutoff date that you must process your deferral by.

If you have any questions regarding this race's deferral policy please contact the race directly by using the "Race Contact Info" section of their SignUp page.

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From Our Blog:
Aug 17th, 2017
2017 RunSignUp Symposium Presentation Videos

We’ve been busy editing and collating the videos from this year’s RunSignUp Symposium…and while the collection is not yet complete, we wanted to share the ones that are ready! You can find links for all completed presentation videos here: http://resources.runsignup.com/2017symposiumpresentations/ Links for individual presentations are below. Customer/Industry Presentations Supercharging your Sponsor Program, with Peter Abraham Driving … Continue reading "2017 RunSignUp Symposium Presentation Videos"

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Welcome Darren Wamboldt

We are happy to welcome Darren Wamboldt to the RunSignUp Team! Darren joins Jeff Kiesel and Meredith Klein as part of our User Experience Manifesto. Darren has led the RaceIT User Experience effort for the past 5 years. Coupling his deep passion for UI design, his coding abilities and his industry knowledge will help make our offerings even better for … Continue reading "Welcome Darren Wamboldt"

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