RunSignUp

Edit a Group Password

Group passwords allow you to limit the members of your group to only those who know the password. In some cases, you may forget your password or enter it in incorrectly during the time of group setup. If you need to update your group password, then this section will show you how to easily do so as the group administrator.

RESETTING A GROUP PASSWORD

Group passwords allow you to limit the members of your group to only those who know the password. In some cases, you may forget your password or enter it in incorrectly during the time of group setup. If you need to update your group password, then this section will show you how to easily do so as the group administrator from your RunSignUp Profile.

  1. Sign In to RunSignUp
  2. Go to your Profile
  3. Click My Groups/Teams
  4. Click the EDIT GROUP NAME/PASSWORD button
  5. Enter a new password into the Optional Password field
  6. Click Update Group/Team

Why is my registration not showing in my profile? +


Don't worry! Most of the time you are registered, but your registration is just associated with a different account.
Your registration is associated with a sub-account of another user
Someone registered you for a race using their account, so you were created as a sub-account. See here to learn how to transfer the registration to your existing account.
Your registration was imported
A lot of races will process entries manually. You just need to claim your uploaded account as described here
You used a different email address to register
You can merge accounts with different email addresses by following the guide here
You did not complete your registration
First look to see if you are registered on this race's "Find a Participant" page. If you still do not see yourself and have a charge on your credit card that has posted, please contact info@runsignup.com. If you do not see yourself here, and you also have no charge on your account, then you are not yet registered.
You registered under a typo
If you find your registration on the race's "Find a Participant" page, but you don't see it under your account (and you have claimed ALL possible accounts as explained above), then you may have registered under a typo. Please contact info@runsignup.com.

My Running Teams

My Groups/Teams

To change or set a group password, log into the account of the group administrator, and go to the Profile page. From here, click on "My Groups/Teams"

Group/Team Management

Click on the EDIT GROUP NAME/PASSWORD button

Update Group/Team Name/Password

Update your Password

From here you can type in the new password into the "Optional Password" field and click the "Update Group/Team" button

Update Group/Team Fields

E-Mail
From Our Blog:
Sep 21st, 2017
The Risks of Declining Registrations

There was a recent article on Bloomberg News suggesting that the next financial crisis could start in Silicon Valley and “Fintech”. Fintech is a broad term, but touches all races who use online registration with the movement of over $1 Billion per year thru the 100 or so race registration systems. Here are some of … Continue reading "The Risks of Declining Registrations"

Sep 21st, 2017
Child Privacy

To protect the data the races who use as as their online registration platform, we have made some updates to your race, event and club websites to better protect the online privacy of children, particularly those under the age of 13. Our updates are designed with the Children’s Online Privacy Protection Rule (“COPPA”) in mind and … Continue reading "Child Privacy"

What Our Customers Say:

“Since we added [donations] into our registrations with RunSignUp, we’ve had a surprising amount of people thabeen able to increase the donations we get over all our races, significantly.”

- Shawn Duffey, Gulf Coast Runners