My Payment Account says Pending Approval. How do I get this approved immediately?

Your payment account is currently being reviewed by our Risk Team or possibly by the processing bank.

Please be patient as the review process may take up to 24 hours. Should there be any issues, our Risk Team will reach out to you. If you would like more information on the status of your pending payment account, please contact

Note: Your payment account will not be able to accept transactions until your Payment Account is approved by our Risk Team. To avoid any delays, we recommend you set up your Payment account information at least several days before you plan to open registration whenever possible.

From Our Blog:
Sep 21st, 2017
The Risks of Declining Registrations

There was a recent article on Bloomberg News suggesting that the next financial crisis could start in Silicon Valley and “Fintech”. Fintech is a broad term, but touches all races who use online registration with the movement of over $1 Billion per year thru the 100 or so race registration systems. Here are some of … Continue reading "The Risks of Declining Registrations"

Sep 21st, 2017
Child Privacy

To protect the data the races who use as as their online registration platform, we have made some updates to your race, event and club websites to better protect the online privacy of children, particularly those under the age of 13. Our updates are designed with the Children’s Online Privacy Protection Rule (“COPPA”) in mind and … Continue reading "Child Privacy"

What Our Customers Say:

“RunSignUp was willing to work with us and basically start from scratch to build this corporate team function that we’re just really pleased about…there’s just a lot of functionality.”

- Michelle Langevin, Kaiser Permanente Corporate Run / Walk