Timer Tools

Watch the recording of RunSignUp 201: Timer Tools

To SignUp for future webinars in our Endurance Event Education Series, please go here:

As a recap and reference guide, here are the quick paths to finding some of RunSignUp key features we discussed, and some links for more information.

Importing & Managing Imported Registrations

Import Registrations

Participants > Import

  • Explain Amount Paid vs Offline Payment Amount
  • Importing registration dates function
  • Demo Import
  • Demo mapping Event and Shirt Size

Manage Registrations

Participants > View Participants > Manage

  • Transfer Registrations here. Do not edit information unless it is a typo, instead use Bib Exchange to change a registration to another person.
  • Search through non-active registrations by using Search/Change Event > Search All Fields > Registration Status
  • Manage Group/Team

Delete Imports
Participants > View Participants > Report Options > View Imports > Import Date > Delete Import

Bib Assignment Options

Go Race Day > Bibs > Assign Bibs & Chips

Assign Bibs at Registration Time

  • Two Ranges
  • Can use Kiosk to assign Bibs
  • By Event, or share pool
  • Option to assign bibs to those who have already registered

Assign Bib Numbers (Automatically)

  • By Event
  • By Name or Reg date

Manually Assign Bib & Chip Numbers

  • Report to assign Bib & Chip Numbers

Import Bib and Chip Numbers

  • Get Registration ID list by going to Participants > View Participants > Export Options > Download All as CSV

Clear Assigned Bib and Chip Numbers

Assign Through Quick Participant Report

  • Uses online check in report

Setup Group/Team Bib Assignment

  • Limited. Only able to auto assign
  • Is a separate column from Individual Bib #
  • If you need to assign relay team bibs that are the same for multiple participants you can import them manually and most timing software will use the individual bib # if no Group Bib exists.

Bib Validation

  • Lets you define two ranges for each Event. This will work with the Check-In report to limit what bibs you can assign. Does not work if you are working offline with the Check-In App.
  • We have just added the ability to prevent reassigning bibs for deleted or refunded registrations. Usually these will be recycled.

Build Bib Labels

  • Freeform text entry in box to the left. Question marks insert database fields.
  • Be sure to disable auto-fit from printer settings.
RaceDay Results App

  • Auto-poll for results -  Enabled automatically on race day. For testing you will need to enable it manually.
  • Searches through all Events
  • Will zoom to an individual result if there is an exact match on bib
  • Auto Clear Search is very handy for bib lookup kiosks.
  • Ability to lock settings menu.
Watch the recording of RunSignUp 201: Timer Tools
From Our Blog:
Nov 22nd, 2017
Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: 19 races out of the 29,000 races held since this bug was introduced 460 Transactions out of the 5,376,000 … Continue reading "Charity Payments Bug"

Nov 16th, 2017
Participants and Spectators Celebrate with RaceJoy!

This past weekend, RaceJoy was offered at two premier road races, the Madison Marathon in Wisconsin and the Charlotte Marathon in North Carolina. The races provided RaceJoy’s live phone tracking, progress alerts and cheer messages to participants and their supporting friends and families. Another big weekend for RaceJoy, with 12,400 people using the app and … Continue reading "Participants and Spectators Celebrate with RaceJoy!"

What Our Customers Say:

“We just take an assumptive approach: if you’re going to work with us then, our preferred and exclusive online registration company is RunSignUp. It just makes life so much easier.”

- Bob Baney, 3 Way Racing