RunSignUp

Transfer to Another Race

Tags: another location race races switch transfer

How to Transfer Races

  1. 1. Sign In to RunSignUp
  2. 2. Go to your Profile
  3. 3. Click My Registered Races
  4. 4. Click View/Edit next to the registration that you would like to transfer
  5. 5. Click the Transfer to Another Race menu item
  6. 6. Find the race that you would like to transfer into and click the Start Transfer button
  7. 7. Register for the new race, and your Race Transfer Credit will be applied at the checkout

Some races allow runners to transfer their registration from one race to another.

Please note, race transfers can only be done between races that are owned by the same person or company.  If you are trying to transfer into a race that is not related to the race you are currently in, then you will need to request a refund from the race that you are currently registered for, as is explained in “How to Request a Refund”, and register for the new race separately.

This tutorial will cover:
- Transferring Registrations that were Paid Online
- Transferring Registrations that were Paid with a Coupon Code or Offline

Keep in mind, if you do not see the following features available from your profile, then the race does not have this feature enabled, and you will need to contact them directly to request this edit.  They can be reached by going to the “Race Page”, scrolling down to the “Race Contact Info” section, and filling out the “Questions” form.

TRANSFERRING REGISTRATIONS PAID ONLINE

If the race does have this feature enabled, then you can find it by going to your “Profile”, scrolling down and clicking on “My Registered Races”, going to “View/Edit Registration”, and then clicking on the tab for “Transfer to Another Race”.

Once under the “Transfer to Another Race” tab, you will be able to make sure that you have selected the correct registrant and event for this transfer.

Next, find the race that you would like to switch into from those listed on this page.Once you locate the race, click on “Start Transfer”, and go through the registration process for the new event, as is explained in “How to Register”.

If you do not see the race you would like to switch into on the “Transfer to Another Race” page, then this option is not offered by the race.  This could be because the race does not own the race that you would like to transfer into, or because they simply do not allow transfers into that race.  For more information on whether you can receive a refund for your current registration, please contact the race directly, by going to the “Race Page”, scrolling down to the “Race Contact Info” section, and filling out the “Questions” form. 

TRANSFERRING REGISTRATIONS PAID WITH A COUPON CODE OR OFFLINE

If you signed up with a coupon code, or paid your registration fee in person, then you will not be eligible to transfer to another race through RunSignUp.

If you registered for the race with a coupon code or paid offline, and you would like to transfer to another race, then you will need to contact the race directly, by going to the “Race Page”, scrolling down to the “Race Contact Info” section, and filling out the “Questions” form.

E-Mail
From Our Blog:
Mar 29th, 2017
Biz Dash Highlight Video

The Biz Dash 5K  (a Corporate Team event in St. Louis) is gearing up to open registration for their second year on 4/7. Check out their highlight video from year one – sometimes, the best marketing you can do for your event is to remind everyone how much fun they had the year before! If … Continue reading "Biz Dash Highlight Video"

Mar 29th, 2017
Lively Connections at Quintiles Wrightsville Beach Marathon Madness!

This past weekend, race organizers of the Quintiles Wrightsville Beach Marathon Madness offered a fully-connected race using RaceJoy –  not just for the participants and spectators, but for the race operations team as well. This was the first time the Wrightsville Beach Marathon used RaceJoy and people fully embraced the new technology – close to … Continue reading "Lively Connections at Quintiles Wrightsville Beach Marathon Madness!"

What Our Customers Say:

“You guys are a pretty good sized company now, but it doesn’t seem that way…if I have a question, I need something, I pick up the phone, I talk to someone right away, and boom, it’s done.”

- Todd Henderlong, T&H Timing