RunSignUp

Why isn't a coupon code working?

Please see below for solutions on how to get your Coupon to work:

1)  Make sure there are no spaces left over in your code. Sometimes people will cut and paste a code, leaving a space either before or after the code. This will cause it to be invalid. We recommend manually typing your coupon code.

2)  Some coupon codes are only good for one registrant. With these codes, make sure that you are only registering one person on a single transaction.

3)  If you purchased a Groupon deal, you will need to redeem your Groupon revealing the Coupon code.

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From Our Blog:
Nov 24th, 2017
2017 Thanksgiving Registration Stats

We are very thankful for all of the race directors, timers, partners, and runners who used RunSignUp yesterday. We are also thankful that our self-serve technology worked so well (and that we didn’t have too many support calls!). At RunSignUp, we always want to share our data on the trends and drivers of registrations to … Continue reading "2017 Thanksgiving Registration Stats"

Nov 22nd, 2017
Charity Payments Bug

We discovered a small bug in our software that has affected races using Braintree Marketplace for payment, who also have Charities setup to get paid directly, where the Charity is paying the processing fee. This affected: 19 races out of the 29,000 races held since this bug was introduced 460 Transactions out of the 5,376,000 … Continue reading "Charity Payments Bug"

What Our Customers Say:

“You guys are a pretty good sized company now, but it doesn’t seem that way…if I have a question, I need something, I pick up the phone, I talk to someone right away, and boom, it’s done.”

- Todd Henderlong, T&H Timing