RunSignUp

Pricing Details

Multi-Person SignUp Discount

Because we charge runners a fee by transaction, not item, they can claim a significant savings by registering as a family or group. Additionally, multi-person registrations streamline the process and reduce the data entry for registering runners.

Flexible Processing Fee Options

RunSignUp allows Race Directors to set flexible payment options for race fees, donation fees, and store fees. The processing fee can be included in the race fee, added as an addition to the race fee, or split 50-50.

Refund Processing Service

Whether you offer unlimited refunds or process them only in extreme circumstances, we can help you out. For a processing fee of $1 per refund, we will automate your refund procedure to allow either Race Directors or runners to process refunds according to your race specifications.

Results Notification Service

We offer FREE text notifications or emergency texts (1X registered runners) and results posting (10X registered runners) to RunSignUp Races. Credits can be purchased for additional texts or results posting; races not using RunSignUp for registration can also purchase results credits. Results pricing and text pricing.

Payment Options

Now that you understand what fees we collect, here's how (and when) you get your payments. When set you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to setup your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Payment Schedule

Click the links below to select the payment schedule you wish to view.

View the How to on Setting Up Payments

Quick Setup
(Check)
Quick Setup
(Direct Deposit)
Advanced Setup
(Check)
Advanced Setup
(Direct Deposit)
Weekly Weekly Weekly Weekly
N/A N/A N/A Daily
Payments for new accounts may take a week to verify before payments are made.

PCI Compliance

RunSignUp is a Level 1 PCI-DSS (Date Security Standard) Service Provider. We have undergone a rigorous independent third party assessment to achieve this designation.

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From Our Blog:
Jan 20th, 2017
RaceDay Scoring – Participant Editing

We are happy to release the first step of RaceDay Scoring, our cloud and mobile based scoring solution that will be rolling out this year. Timers and Race Directors are now able to edit participant information without impacting the participant’s RunSignUp Profile or the information in other races. Here is an explanation of what happens: … Continue reading "RaceDay Scoring – Participant Editing"

Jan 18th, 2017
New “Forgot Password” Email

We have updated the “Forgot Password” email that people receive to include more personalization with first and last name and some better formatting to hopefully get it past some spam filters people have on their emails.

What Our Customers Say:

“What I really appreciate RunSignUp, and the team at RunSignUp, is their commitment to innovation and their attitude about it: that innovation is something that they hunger for.”

- Michelle and James Bettis, 3W Races