Direct Payments

Our new, preferred Direct Payment systems allows races and clubs to become ”sub-merchants“ and be paid daily, weekly, or monthly directly by the credit card system. This ensures timely cash flow for you, and eliminates fraud concerns.

Refund Processing Service

Whether you offer unlimited refunds or process them only in extreme circumstances, we can help you out. For a processing fee of $1 per refund, we will automate your refund procedure to allow either Race Directors or runners to process refunds according to your race specifications.

Large Race Cloud Setup

For large races (over 5,000), we offer a scalability option to ensure enough capacity to handle a rush. This is available as a testing service, as well as for Registration and Race day. We have tested with 50,000 registrations in 7 minutes, and 100,000 results look-ups per minute.

Results Notification Service

FREE participant notification of all final time results. For a fee, we can also provide Split notifications — for example, sending a notification at each mile point for a runner. Split notifications up to 25,000 have a set-up cost of $1,000, with a $0.01 charge per text over that.

Multi-Person SignUp Discount

Because we charge runners a fee by transaction, not item, they can claim a significant savings by registering as a family or group. Additionally, multi-person registrations streamline the process and reduce the data entry for registering runners.

Fast and Consistent Payment

With Direct Payments, choose to receive payment for your registrations on a daily, weekly, or monthly basis. We transfer all settled payments at 5pm for all transactions that cleared by 6pm the previous day; most credit card networks take 2 days to process cards. So payments processed on a non-holiday Monday (5am) will include payments through 6:00pm on Sunday, and will typically appear in your bank on Wednesday.

Flexible Processing Fee Options

RunSignUp allows Race Directors to set flexible payment options for race fees, donation fees, and store fees. The processing fee can be included in the race fee, added as an addition to the race fee, or split 50-50.

Start using RunSignUp today and
see how easy your next race can be.