RunSignUp

Pricing Details

Multi-Person SignUp Discount

Because we charge runners a fee by transaction, not item, they can claim a significant savings by registering as a family or group. Additionally, multi-person registrations streamline the process and reduce the data entry for registering runners.

Flexible Processing Fee Options

RunSignUp allows Race Directors to set flexible payment options for race fees, donation fees, and store fees. The processing fee can be included in the race fee, added as an addition to the race fee, or split 50-50.

Refund Processing Service

Whether you offer unlimited refunds or process them only in extreme circumstances, we can help you out. For a processing fee of $1 per refund, we will automate your refund procedure to allow either Race Directors or runners to process refunds according to your race specifications.

Results Notification Service

We offer FREE text notifications or emergency texts (1X registered runners) and results posting (10X registered runners) to RunSignUp Races. Credits can be purchased for additional texts or results posting; races not using RunSignUp for registration can also purchase results credits. Results pricing and text pricing.

Payment Options

Now that you understand what fees we collect, here's how (and when) you get your payments. When set you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to setup your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Payment Schedule

Click the links below to select the payment schedule you wish to view.

View the How to on Setting Up Payments

Quick Setup
(Check)
Quick Setup
(Direct Deposit)
Advanced Setup
(Check)
Advanced Setup
(Direct Deposit)
Weekly Weekly Weekly Weekly
N/A N/A N/A Daily
Payments for new accounts may take a week to verify before payments are made.
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From Our Blog:
Dec 6th, 2016
Referral Sharing Code in EMail Marketing

We’ve removed the tag %REGISTRATION_REFERRAL_CODE% from the Email Marketing system. Some customers were confused that this was a link that could be used by referrers – when it was actually just the code itself. Please use either: Link – %REGISTRATION_REFERRAL_CODE_LINK% URL – %REGISTRATION_REFERRAL_CODE_URL%

Dec 6th, 2016
Hide Membership Discount Amount

We have added the option to hide the membership discount amount. Some race directors felt this encouraged people to try to cheat the system.

What Our Customers Say:

“I’ve never had an issue with RunSignUp. I can’t think of a time someone showed up and we didn’t have their data, and I’ve never been worried about ‘when can I download’. Functionality is everything to me.”

- Todd Henderlong, T&H Timing