Baptist Health Turkey Trot Miami 5K/10K presented by Publix

Thu November 26, 2020 Miami, FL 33155 US
FAQ's

COVID-19 CANCELLATION FAQS

 

WHAT ARE MY OPTIONS?
  1. DONATE Convert registration fee to a 100% tax-deductible donation to Miami-Dade County Public Schools via the Life Time Foundation to support them as they continue to safely provide meals to students during this time of crisis
  2. GET A REFUND for your registration fee (minus original processing fees paid)
WHERE DO I MAKE MY DECISION?

Please make your decision by following these steps: 

  1. Go to our event page
  2. Select your preferred option
  3. Click “Continue”
  4. Login to your account
  5. Click “Save Decision”

*PLEASE NOTE: You will NOT receive a confirmation when making your selection. The selection tool is to gather the information. Once your selection is submitted, we will process your selection.

CAN I CHANGE MY DECISION?

No, once you make your selection, your decision is final.

WILL I INCUR ANY PROCESSING FEES OR ADDITIONAL COSTS FOR EITHER OPTION?

No, you will not incur any processing fees or additional costs for your registration for either option.  We are processing refunds minus the processing fee. The processing fee is charged by a third party and we don't have access to those funds.

WHEN DO I HAVE TO MAKE MY DECISION BY?

All decisions must be submitted before Thanksgiving on November 26, 2020.

I PICKED AN OPTION, BUT DID NOT RECEIVE A CONFIRMATION EMAIL

You will NOT receive a confirmation when making your selection. The selection tool is to gather the information. Once your selection is submitted, we will process your selection.

I DID NOT RECEIVE THE COVID-19 UPDATE. HOW DO I PICK MY OPTION ?

If you have ever unsubscribed from a Life Time email, you will not receive any emails from Life Time Events. Please email Athlete Services and we can check your email status. In the meantime, please visit the event page to read the announcement and make your selection.

 

DONATION OPTION FAQS

 
WHAT FURTHER ACTION IS NEEDED?

If you choose Option 1: Donate - No further action is required.

I DONATED MY ENTRY FEE,  WHEN CAN I EXPECT MY 100% TAX-DEDUCTIBLE OFFICIAL GIFT RECEIPT ?

Great option and THANK YOU!

100% of your registration fee will be turned into a tax-deductible donation to the Life Time Foundation who will administer all proceeds – 100% benefitting Miami-Dade County Public Schools. You will receive an email from foundation@ltfoundation.org by November 26, 2020 providing an official gift receipt. The Life Time Foundation is a public charity 501(c)(3) nonprofit organization, federal tax ID: 03-0533192

Every day, over 30 Million children rely on the National School Lunch Program – and this number is increasing as more families are in need. In response to COVID-19, school districts around the country stepped up to make sure that no child goes hungry during these very challenging times.

 

REFUND OPTION FAQS

 
WHAT FURTHER ACTION IS NEEDED?

If you choose Option 2: Refund - No further action is required.

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

On average, it takes 10-15 business days but some banks make take longer. Please allow up to 25 business days for the credit to be posted to your account.

WHAT IS THE PROCESSING FEE ASSOCIATED WITH THE REFUND?

The processing fee associated with the refund is the original processing fee you paid to register for the event. We are not charging any additional fees but we are unable to refund the original processing fee you paid.

MY CREDIT CARD HAS EXPIRED, HOW WILL I RECEIVE MY REFUND?

The refund can only be posted to the same card you used to register. We recommend reaching out to your bank to locate those funds after the refund has been processed. For more information on this process, please click here.

WHICH CREDIT CARD DID I USE TO REGISTER?

You may find that information on your email confirmation receipt that you received when you first registered for the event.

 

VIRTUAL EVENT FAQS

 

WILL THERE BE A VIRTUAL EVENT? 

We will miss seeing you in person on Thanksgiving but we hope you join us virtually by participating in our Life Time FitGiving Challenge. This 26 day experience challenges you with daily fitness & gratitude tasks, leading up to a virtual 5K on Thanksgiving.

All decisions must be submitted before November 26, 2020

We use cookies to offer you a better browsing experience. Read how we use cookies and how you can control them by visiting our Privacy Policy. If you continue to use this site, you consent to use all cookies.