FAQ

Training

  • Where does the 8k Training Team meet/train?  There are 8 different training locations around the area, visit our website for locations.
  • I have questions who do I reach out to?  8k Training Team Head Coach, Suzen Collins (coachsuzen@gmail.com).  

Registration

  • I'm registered for the 8k (Half Marathon or Marathon), how do I switch to 8k Training Team?  Sign into your RunSignup account > Profile > Manage Registration > Transfer to Another Race > Follow Prompts to Transfer to “2019 Sports Backers 8k Training Team”.  Make sure to pick Transfer Race, not Transfer Event. 
  • How do I add packet mailing, Run Richmond Premium Package, etc.?  Sign into RunSignup > Profile > Upcoming Events > Manage Registration (next to event editing) > Add-On > Edit Quantity > Continue. Packet mailing is $30 per person through September 30 then increases to $40 until October 31.  

Race Day

  • Where can I pick up my packet?  Packet pick up will take place during the Health & Fitness Expo at the Arthur Ashe Athletic Center (3001A N. Arthur Ashe Boulevard, Richmond, Virginia 23230) on Thursday, November 12 from 4:00 – 8:00 pm and Friday, November 13 from 11:00 am – 9:00 pm.  More Expo details can be found here
  • I can't make the Expo, can I have my bib number and shirt mailed to me?  Yes, we offer packet mailing for $30 per person through September 30 and $40 until October 31.  Packets cannot be mailed after October 31.  You can add packet mailing during registration or if you have already registered follow these steps:  Sign into RunSignup > Profile > Upcoming Events > Manage Registration (next to event editing) > Add-On > Edit Quantity > Continue. 
  • Are the course maps posted online?  Yes, the maps and course information can be found on our here.  
  • Where can I park on race morning?  We have a list of parking lots on our website.  Also, you can save yourself the stress of finding parking by using Lyft.

Other

  • Do you sell merchandise? Of course, visit the Sports Backers store!
  • Who is the official Event Charity? Our official event charity is Kids Run RVA.  Kid Run RVA is an initiative of Sports Backers that motivates thousands of young people across our region to run and be active on a regular basis. Sports Backers is committed to improving the health of our children by encouraging routine physical activity, which is critical to their long-term growth and well-being.  Kids Run RVA provides free training opportunities for youth of all ages, abilities and backgrounds as well as funding to support school-based run clubs and events. For schools with fewer resources, Kids Run RVA grants can additionally cover transportation and entry fees to Sports Backers’ events, which serve as celebrations of the students’ discipline and hard work.
    • You can donate here or during registration.
  • How can I volunteer? Sign up to volunteer here.

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