RunSignUp

Secure Payment Processing

What's Included?

RunSignUp protects the payment information your runners provide.

  • We combine SSL and redirect technology so that only our processing company sees the credit card number.
  • We prompt for every payment, and never store credit card information to ensure that your runners make conscious purchases.
  • It’s easy to pay on RunSignUp. We take VISA, MasterCard, American Express and Discover.
  • We’re always working with our providers to eliminate outages and make sure runners can pay when they want.

Want to know when (and how) you'll get your payment? When you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to set up your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Customizable Pricing

We can help you with variable pricing options whether you offer multiple registration periods, age-based pricing, coupons, free or discounted registration, or additional fees for specific items.

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Reporting

Download CSV files of your participant information, manipulate participant reports online, and access summary and detailed financial reports. We’ll even supply graphical reports to help you visualize your race details.

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Donations & Fundraising

Choose your fundraising platform, accept simple donations, and access Fundraising Pages for Individual and Team Fundraisers. We provide the flexibility for multiple or singular charities, and the tools to help meet your Fundraising goals.

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From Our Blog:
Sep 21st, 2018
EventBrite IPO and Implications for the Race Registration Market

EventBrite had a sparkling (pun intended!) IPO debut this week. They sold over $230M of stock and their fully diluted valuation now hovers around $3.4 Billion. Their S1 filing with the SEC provides a treasure trove of information that is very interesting to registration companies like RunSignUp. This will have implications that will impact the... Continue Reading →

Sep 21st, 2018
Partner Dashboard Updates Coming

Partners are organizations who manage multiple races. Over the next month or two we will be making a whole host of Partner Dashboard changes. You may have noticed a new skin to the dashboard was released yesterday. There are two much bigger changes coming. One is a new Race List view that we hope will... Continue Reading →

What Our Customers Say:

“Now, with RunSignUp, someone signs up to be a member of the club, we get a notification, and one year later they get an email to renew – we don’t have to send any emails manually.”

- Josh Spiker, Vendurance