RunSignUp

Secure Payment Processing

What's Included?

RunSignUp protects the payment information your runners provide.

  • We combine SSL and redirect technology so that only our processing company sees the credit card number.
  • We prompt for every payment, and never store credit card information to ensure that your runners make conscious purchases.
  • It’s easy to pay on RunSignUp. We take VISA, MasterCard, American Express and Discover.
  • We’re always working with our providers to eliminate outages and make sure runners can pay when they want.

Want to know when (and how) you'll get your payment? When you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to setup your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Customizable Pricing

We can help you with variable pricing options whether you offer multiple registration periods, age-based pricing, coupons, free or discounted registration, or additional fees for specific items.

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Reporting

Download CSV files of your participant information, manipulate participant reports online, and access summary and detailed financial reports. We’ll even supply graphical reports to help you visualize your race details.

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Donations & Fundraising

Choose your fundraising platform, accept simple donations, and access Fundraising Pages for Individual and Team Fundraisers. We provide the flexibility for multiple or singular charities, and the tools to help meet your Fundraising goals.

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From Our Blog:
Jul 18th, 2018
Presentation Slides from the 2018 RunSignUp Symposium

For reference, we have published the slides from several of the presentations from the 2018 RunSignUp Symposium. We’ll add to this resource as we get more – thanks to all our fabulous presenters! RunSignUp Keynote, Bob Bickel (RunSignUp)   Branding and Creative Event Activations, Ryan Callahan (Runhouse)   Advantages & Challenges of Youth Events, Gary Kutscher... Continue Reading →

Jul 18th, 2018
RunSignUp Quick Hits Volume 3

Back by popular demand for the third year in a row, Sales Lead Bryan Jenkins took the RunSignUp Symposium attendees through 22 of the most missed and underutilized features on our platform. We have them collated here – take a look and see what you could use! 1) Participant Search Box Need to find a... Continue Reading →

What Our Customers Say:

“We want a company that wants to work with us, as we own the race company, and it’s us that ultimately has to deal with customer service.”

- Michelle and James Bettis, 3W Races