RunSignUp

Secure Payment Processing

What's Included?

RunSignUp protects the payment information your runners provide.

  • We combine SSL and redirect technology so that only our processing company sees the credit card number.
  • We prompt for every payment, and never store credit card information to ensure that your runners make conscious purchases.
  • It’s easy to pay on RunSignUp. We take VISA, MasterCard, American Express and Discover.
  • We’re always working with our providers to eliminate outages and make sure runners can pay when they want.

Want to know when (and how) you'll get your payment? When you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to setup your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Customizable Pricing

We can help you with variable pricing options whether you offer multiple registration periods, age-based pricing, coupons, free or discounted registration, or additional fees for specific items.

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Reporting

Download CSV files of your participant information, manipulate participant reports online, and access summary and detailed financial reports. We’ll even supply graphical reports to help you visualize your race details.

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Donations & Fundraising

Choose your fundraising platform, accept simple donations, and access Fundraising Pages for Individual and Team Fundraisers. We provide the flexibility for multiple or singular charities, and the tools to help meet your Fundraising goals.

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From Our Blog:
Jul 20th, 2017
RaceJoy Goes Extreme in Alaska!

This past weekend the inaugural Alaskaman Extreme Triathlon took place and was the first race in Alaska to provide RaceJoy’s advanced tracking and cheers. Offering one of the most challenging and breathtaking extreme triathlons in North America, this new race experience is sure to be on the top of serious athletes’ bucket lists. Alaskaman caps … Continue reading "RaceJoy Goes Extreme in Alaska!"

Jul 20th, 2017
Custom Question Reporting

We have expanded the Participant Report to easily do a search based on Custom Questions. We added a button on the Search All Fields to filter on Questions. When this button is clicked, all of your custom questions that have optional answers (not free form word answers) show: Note only one field may be selected … Continue reading "Custom Question Reporting"

What Our Customers Say:

“On our facebook, we’ve incorporated the RunSignUp registration widget. Our goal ultimately is to have our own website, and put the widgets on their for Facebook, and obviously for RunSignUp.”

- Kelly Stewart, Footchase 5K