RunSignUp

Secure Payment Processing

What's Included?

RunSignUp protects the payment information your runners provide.

  • We combine SSL and redirect technology so that only our processing company sees the credit card number.
  • We prompt for every payment, and never store credit card information to ensure that your runners make conscious purchases.
  • It’s easy to pay on RunSignUp. We take VISA, MasterCard, American Express and Discover.
  • We’re always working with our providers to eliminate outages and make sure runners can pay when they want.

Want to know when (and how) you'll get your payment? When you set up your race, you'll have a few options:

Quick Start

Set Up Now

  • We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
  • Choose to make payments to yourself or to a business, charity or other non-profit entity (like a school).
  • Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments (weekly only).

Set Up Later (Perfect for Timers)

  • Our innovative Quick Start payment system allows you to set up your race now, begin taking registrations, and come back later to give us the instructions on the payment account.
  • Send an email to a Race Director, Finance Manager, or anyone with account details with instructions on finishing the setup of the payment account.

Advanced Payment

Advanced Payment Option

  • An Advanced Payment account requires entering a little more information to setup your payment account but comes with added benefits, including:
    • Reduced credit card processing fees on donations
    • More detailed financial reporting
    • Payment frequency up to daily
  • The information requirement for an individual are the same under both processing options, so Individuals are automatically processed under the Advanced Payment Option.
  • Any other business or non-profit entity who wants the additional benefits can move from a Quick Start account to an Advanced Payment account at any time.
  • Direct deposit payments available weekly or daily; check payments available weekly only.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Customizable Pricing

We can help you with variable pricing options whether you offer multiple registration periods, age-based pricing, coupons, free or discounted registration, or additional fees for specific items.

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Reporting

Download CSV files of your participant information, manipulate participant reports online, and access summary and detailed financial reports. We’ll even supply graphical reports to help you visualize your race details.

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Donations & Fundraising

Choose your fundraising platform, accept simple donations, and access Fundraising Pages for Individual and Team Fundraisers. We provide the flexibility for multiple or singular charities, and the tools to help meet your Fundraising goals.

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From Our Blog:
Jan 22nd, 2017
Saved Credit Stats

Fast registration is something every race should strive for. One of the features we offer is for participants to save their credit card information securely. Here are the latest stats from January, 2017: 11.1% of participants save their credit card 10.3% of participants have registered this month with their previously saved card This is another … Continue reading "Saved Credit Stats"

Jan 20th, 2017
RaceDay Scoring – Participant Editing

We are happy to release the first step of RaceDay Scoring, our cloud and mobile based scoring solution that will be rolling out this year. Timers and Race Directors are now able to edit participant information without impacting the participant’s RunSignUp Profile or the information in other races. Here is an explanation of what happens: … Continue reading "RaceDay Scoring – Participant Editing"

What Our Customers Say:

“You guys are a pretty good sized company now, but it doesn’t seem that way…if I have a question, I need something, I pick up the phone, I talk to someone right away, and boom, it’s done.”

- Todd Henderlong, T&H Timing