Group’s are set up by a "Group Administrator", and then can be joined by any registrant who meets the criteria for that group. If you would like to join an existing group, then this tutorial will teach you how to do so either during or after registration.
JOIN AN EXISTING GROUP
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Group's are set up by a "Group Administrator", and then can be joined by any registrant who meets the criteria for that group. If you would like to join an existing group, then you can do so either during or after registration.
Note: The registrant that creates a group, as is explained in "How to Create/Join a New Group", is set as the "Group Administrator" by default. Group administrator's can be added or removed, as is explained in "How to View/Manage a Group".
Why can I not find the option to join a team?
This race may not have this feature enabled. Please contact the race directly with any further questions by using the "Race Contact Info" section of their SignUp page.
Steps To Join a Group During Registration
- 1. Navigate to the Race Page of the race
- 2. Click Sign Up to begin the registration process
- 3. Enter in all participant information
- 4. When selecting the event click Group/Team
- 5. From the pop-up select Join Existing Group/Team
- 6. Either select a Group/Team from the dropdown or Search Groups/Teams
- 7. Click Continue
Provided that groups are enabled for the event you are signing up for, then during the registration process, you will be given the option to join an exisiting group. If you do not see this option, then groups are not currently enabled for that particular event, by that specific race.
To begin joining an existing group, click on the button for "Group/Team" next to your Event selection.
Once the "Group/Team" window pops up, make sure that you are under the tab for "Join Existing Group/Team".
Steps To Join a Group After Registration
- 1. Sign In to RunSignUp
- 2. Go to your Profile
- 3. Click My Registered Races
- 4. Click Manage next to the registration you would like to add to a team
- 5. Click Group/Team on the left-hand sidebar
- 6. From the pop-up select Join Existing Group/Team
- 7. Either select a Group/Team from the dropdown or Search Groups/Teams
- 8. Click Continue
View Your Registration
Provided that groups are enabled for the event you have signed up for, then after the registration process, you can join a group by going to your "Profile" page, selecting "My Registered Races", and then selecting "Manage Registration”.
View Your Group/Team Options
Click on the “Group/Team” tab, and the default view allows you to see your "Current Group/Team" information.
Join an Existing Group/Team
Click on the tab for "Join Existing Group/Team", and then you will be given the fields needed to join this group.
Once under the "Join Existing Group/Team" tab, you will have two options for locating the team you want to join.
You can either scroll through the "Select Existing Group/Team" drop down menu, or you can start typing in the name of the team you would like to join in the "Search Group/Teams" section, and select the correct team from those that appear below the text field.
If you are registering with multiple people on the same transaction, they will automatically have the same team selected for them.
Some team types are restricted to allow only "All Male" or "All Female" teams. This decision is made by the director of each individual race, and is commonly set up this way for scoring purposes. For more information on whether a team can be set as "Coed", please contact the race directly by going to the “Race Page”, scrolling down to the “Race Contact Info” section, and filling out the “Questions” field.
If you do meet the requirements, and you are joining the group after registration, then you will receive confirmation that your group information has been updated.
Once you have completed the registration process, then you will be added to the group.
If you leave the registration process before completing your transaction at the checkout, then you will not be added to the group.
Please note that if you are registering multiple people at once, then you will need to go to each registrant on the transaction and select which group they will be joining. RunSignUp will not assume that each additional registrant will be assigned to the same group as the first person who joins a group.
You will notice that any participants assigned to a group will have the group name next to the event that they have selected to register for, and it will say “No Group/Team Selected” for those who are not yet assigned to a team.
To simply join the same group as another registrant, open up the “Group/Team” window, and select the group from under the “Groups for Other Registrants” section.
If you are creating your group after the registration process, then make sure all of your group settings are correct, and click on "Update Group/Team".
Please note that some races may require you to pay in order to join a group. In these cases, fill out your "Credit Card Payment" information, and then click on "Update Group/Team". If you have a question about the group setup fee, please contact the race directly, by going to the race page, scrolling down to “Race Contact Info” section, and filling out the “Questions” form.