RunSignUp

Setup a Race Store

RunSignUp allows you to create a simple store to go along with your race. This can be used to sell extra shirts, finishing medals, etc.

STORE SETUP

If you have merchandise related to your race, such as hoodies, wristbands, or even cowbells, then you may want to consider setting up a store on RunSignUp. This way, all of the elements related to your race can be found in one spot.

Stores are useful for events that want to sell multiple types of items to registrants as well as the general public. By default, users do not need to register for the race to access the store, but registrants are prompted to purchase store items during registration.

RunSignUp has multiple options for organizing your Race Merchandise sales and inventory. Store items in particular allow races to offer up their merchandise to registrants as well as the general public. RunSignUp stores also allow more sophisticated per-item option fee options.

To begin creating an online store for your race, go to Store tab of the race dashboard, and click on the subheading for Setup.


Why isn’t my store showing on my race page? +


If you have set up a store, and it is not showing up on your race page and/or registration page then you either have no available items in your store at the moment, or you have hidden the store tab.

  • Your store does not currently have any available items

      You can adjust the “Available Starting” dates for your items from your Store Setup page. If none of these dates have arrived yet, then you will not have visible store items, because you currently have no available items in your store.

      You can adjust the “Available Until" dates for your items from your Store Setup page. If all of these dates have passed already, then you will not have visible store items, because you currently have no available items in your store.

  • Your Store is hidden

      If you have your items set to the “Corporate Team Store Only" or if you have made them “Event Specific Items" then this will hide the items from the public and all unselected events.

      If this is not the case, then you can go to the “Race Dashboard" > "Race Page" > “Menu Order” and find the “Store” option. If the “Hide” checkbox is selected, then this is why you cannot view your race store.


Why isn’t my store item showing on my race page? +


If you have set up a store item, and it is not showing up on your race page and/or registration page. Then your item is either not available at this time, or only available to a select audience.

  • Your do not currently have any available items

      You can adjust the “Available Starting” dates for your items from your Store Setup page. If none of these dates have arrived yet, then you will not have visible store items, because you currently have no available items in your store.

      You can adjust the “Available Until" dates for your items from your Store Setup page. If all of these dates have passed already, then you will not have visible store items, because you currently have no available items in your store.

  • Your Store is hidden

      If you have your items set to the “Corporate Team Store Only" or if you have made them “Event Specific Items" then this will hide the items from the public and all unselected events.

      If this is not the case, then you can go to the “Race Dashboard" > "Race Page" > “Menu Order” and find the “Store” option. If the “Hide” checkbox is selected, then this is why you cannot view your race store.

Race Merchandise Options

    RunSignUp has three main systems for selling - or optionally giving away - Race merchandise options. Each option has the ability to set inventory levels, availability dates, and give participants the ability to purchase items, or edit their item options after they have already registered.

    Note: These systems are separate so any inventories of similar item options like shirt size will not be counted together in reporting. If you have multiple race merchandise options enabled for the same item you will need to manually account for their counts and inventory by using each merchandise option's reporting and combining them

      Use Giveaways

      If you would like each registrant to have the option to select a single item of a single type

      Use Add-Ons

      If you would like each registrant to have the option to select multiple items of multiple types

      Use Store Items

      If you would like each registrant to have the option to select multiple items of multiple types, and offer them to non-registrants as well

If you have a large selection of merchandise options available for your race, such as hoodies, wristbands, or even cowbells, then you may want to consider setting up Add-Ons on RunSignUp. This way users will be given the option to purchase numerous additional items during their registration process.

Add ons are useful if you would like to offer more than just a Giveaway to your registrants. Users are only able to purchase add ons during or after registration. Users cannot purchase an add on item without registering for the race. If you would like to offer items for sale to those who are not registering see the guide on how to set up a Race Store.

To begin selling Add-Ons for your race, go to Race tab of the race dashboard then click Giveaways/Add-ons, and in the next menu choose Registration Add Ons.

Adding Store Items

Store Item Name & Description

The RunSignUp Store allows you to add multiple items for your participants to choose from. Enter a name into the Item field, and a description into the Description editor.

Item Name

Item Description

On the Store Front the description will show beneath the Item Name and Price.

Item Description - Store Front

Store Item Availability Period

For each Store Item you will have the option to define an Availability Period during which users will be able to select this Item. This Store Item will not be displayed in your Race’s Store unless the current date is some time between the two entered dates.

Store Fee Availability

If you leave the start date blank, then your item will be available for purchase immediately. If you leave the end date blank, then your item will be available for purchase indefinitely.

Pricing and Quantity

Next you will need to define the Cost per Item. Note: You can enter a negative amount into the Cost field in order to subtract from the total transaction.

In this section you can also define the Maximum Quantity of this Store Item that a single user can purchase in one transaction.

Additionally you can set a Quantity Available for this Store Item so that you can set an inventory. Once you sell as many items as you have set in this field, your Store Item will no longer be available for purchase.

Item Fee Availability

Image Upload

Optionally you can upload an Image of your Store Item by clicking the Choose File button under the Image section. If you’ve selected the wrong item you can use the Clear Selected File button to clear the Image selected.

Store Item Image

Remove Image

If you decide that you do not like the Image that you’ve uploaded, you can remove the image by checking the Remove Image checkbox, and saving the page.

Store Item Image

Store Item Placement

Items can be placed in the main store, specific event stores, or the corporate team store. Items in the main store will be available for purchase across all events, though not in the corporate team store. Items in the event specific stores will only be available for purchase by registrants of that event. Items in the corporate team store will only be available for purchase by the captains of corporate teams.

Store Item Placement

To place an item in the main store, make sure that the check boxes for Corporate Team Store Only and Event Specific Item are left unchecked (this is the default setup).

To assign an item to the corporate team store, check off the box indicating to only list this item to team captains in the corporate team store.

To make an item purchasable only to registrants of a certain event or events, check off the box indicating to only list this item when registering for a specific event or events. After checking the box, additional check boxes will appear below it, allowing you to select which event or events you would like this item listed for.

Adding Item Options

Item Options

If your item requires an option to be selected (such as size, color, etcetera), then click on the check box next to requires option. By checking this box, a table will open up to you, and in the first column, you can enter in the various options for that item. In the following column, you can enter in the total quantity in stock for each individual item if necessary.

Store Item Options

Adding New Item Options

To create additional option fields, click on Add New Option, located beneath the table. To rearrange the options, use the up and down arrows. To delete any unwanted options, click on the red X.

Add Store Item Options

Adding, Rearranging & Deleting Items

Also, Item Options can either be rearranged, by using the up and down arrows, or they can be deleted, by using the X.

Move & Delete

Once you are finished creating or updating your store items, be sure to click Save.

On the Store Front options will be displayed beneath the Store Item Name, Price, and Description.

Add Item Options

Adding a Custom Field

You can add a Custom Field to each Store Item that you have by filling in the Custom Field Label with the description of the Custom Field that you would like to collect for each purchase of this item. This can be used for many any purpose in that you need to collect custom data for.

Custom Fields

On the Store Front this custom field description will show as a text field as such:

Custom Fields

Adding Optional Fees

Optional Fees are applied to Individual Store Items. You can add these additional fees on a per-item basis if this Item requires additional handling, shipping, or tax fees that are not covered in the Store Fees which are covered later.

Add Optional Item Fees

You can add two fees, either as a percentage of the Item Cost, or as a dollar value which is added to the Item Cost.

On the Store Front this will be displayed with the Store Item that it is applicable to.

Item Fees - Store Front

Adding, Rearranging, & Deleting Items

You can add as many different items as you please to your store by clicking on the Add Item button.

Add Item

You can rearrange multiple Store Items by using the the up and down arrows. To delete any unwanted Items, click on the X.

Move & Delete

Adding Store Fees

Store Fees

Store fees are fees that apply to any purchase from the store. A percentage fee is based on the total store purchase amount before discounts, taxes, and processing fees.

Add Store Fee

You can add as many Store Fees as you like. To remove Store Fees, use the X to the right of the fee that you would like to remove.

Store Fee Text

You will need to enter in a Fee Text to describe this charge. Many stores use this field to define an overall shipping fee, handling fee, or tax charge.

Store Fee Description

Store Fee Amount

You can define the Fee Amount as either a percentage of the total charge, or as a dollar value to be added onto the total charge.

Item Fee Amount

Store Fee Start & End Dates

Finally you can enter in Fee Start & End Dates to define a period in which this fee is applicable to your Store.

Item Fee Amount

If you leave the start date blank, then your Store Fees will be applied immediately. If you leave the end date blank, then your Store Fees will be applied indefinitely.

Viewing Your Race Store

To view your main race store, click on View Race Page, and go to the tab marked Store.

Checkout Page

On the Checkout Page, all of your Store Items are displayed as line items, and their associated Item Fees and Store Fees are listed as their own line item as well.

Store Front Checkout

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