Dig Safely New York, Inc. is the one-call center serving as a link between you and the underground utility operators.
Established in 1969, Dig Safely New York promotes an easier, safer digging environment, and serves the entire state of New York outside of Long Island and New York City, which is covered by New York 811.
Headquartered in East Syracuse, NY, our Customer Service Representatives (CSRs) in our East Syracuse and Latham, NY, call centers are available 24 hours a day, 7 days a week, 365 days a year to receive calls regarding planned excavations. CSRs then distribute the information from these calls to, on average, six facility owners/operators.
Excavators, contractors, design engineers, and home/property owners can place a location request by calling us toll free at 811 or 1-800-962-7962, or by using our online location request programs: i-notice and Single Address Ticket.
