FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017. Today we have sixteen locations in fifteen wonderful towns serving customers in Illinois and Missouri.
We firmly believe you deserve the best customer service experience possible. Our knowledgeable and friendly staff is here to build a strong customer relationship with you. FCB tellers and new account representatives happily greet our customers by name while our loan officers pride themselves on creating lifelong bonds with their customers. You will form a personal, one-on-one relationship with your loan officer because he or she will be qualified to help you finance your home, your vehicles, and almost everything in between. Additionally our locally-staffed, after-hours telephone customer service is available Monday through Friday from 8:00 am to 8:00 pm and Saturday from 8:00 am to 5:00 pm so you can call when it’s most convenient for you.
As part of our effort to serve your needs we’re also committed to providing the best electronic products and services available. We have four electronic banking options – Online, Mobile, Tablet, and Telephone – which offer secure, up-to-the-minute account access. We know you appreciate the freedom of 24/7 banking as well as time saving features like Bill Pay and Mobile Deposit. But we’re not done yet; as banking technologies continue to evolve, so will we.
We pride ourselves on being locally owned and operated as well as a valued part of your community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers. We will continue offering the products and services you need along with the excellent service you deserve and will measure our success by your satisfaction.
