FAQs & Event Policies
Please review our event policies (linked above) in their entirety so we all have the same expectations come race day. We created and enforce these policies to provide the best experience for all participants and appreciate your time and effort in reviewing and following them. Thank you!
Deferral & Transfer Policy - Pregnancy & Postpartum Included
Diversity, Equity & Inclusion Policy
Gender Category Policy
Refund & Cancellation Policy
Frequently Asked Questions
REGISTRATION
How do I know if I am registered? You will receive an email confirmation immediately after you sign up for the race. You may search HERE for to confirm your registration.
What do I get with my entry fee? The entry includes your race bib and official results, the custom Frost River Bag, and access to the post-race expo and party.
How can I change my registration?
1. Log onto RunSignUp. Sign into your RunSignUp account you created and/or used when you signed up.
2. Click on “Upcoming Events” in the tabs near the middle of the page.
3. Click on “Manage Registration” on the right side of the page.
- Detailed directions for changing your registration can be found HERE
Can I get a refund if I am not able to run for any reason? We do not allow refunds. You can take advantage of our deferral and transfer policies detailed above.
Can I switch my registration to one of the other races or transfer my registration to another person? Yes, you can. Please see the below transfer policy. You can make these changes through the registration management - see above.
Can I defer my registration to another year? Yes, we allow one-year limited deferrals. This means that you can defer 2024 registration to 2025 but not beyond. Please see the below deferral policy. You can make these changes through the registration management - see above.
COMMUNICATION & CHECK-IN
I am not receiving race information or emails, but I am registered- what should I do? Sign in to your RunSignUp account and confirm that your email address is correct. If it is correct, please email the Race Director at eric@duluthrunning.com.
Can I pick up a bib and SWAG for someone else or can someone else pick up mine? Yes, you can pick up other people things and others can do the same for you.
Do I need anything in order to pick up my bib? No, you do not need to bring anything, although you may want to bring a bag for all the stuff, especially if you are picking up for multiple people. We no longer offer packets or bags in order to reduce waste.
RACE DETAILS
Can I run one of the races if I am not registered? No, you may not. Only registered participants are allowed on the race course during the event. Any individuals not wearing a bib, or suspected of running un-registered will be asked to leave the event and could be banned from further participation in Duluth Running Company events.
Is there a cut off for the races? We do not anticipate having to cut anyone off on course as our times requirements are generous. 10K participants must finish the loop in 2 hours and 30 minutes (24 minute per mile pace). Half marathon participants must finish the two loops in 3 hours, and 30 minutes (16 minute per mile pace).
Can I park at the start area of the 5K? No, there is no parking allowed on the nearby streets to allow for shuttle and athlete access to the start area. Please plan on taking the shuttle to the start.
Can I start the races late? No 5K athletes will be allowed to start the race late. For the 10K & half marathon, late starts will not be allowed beyond 10 minutes after the posted start times. Should you start late you run the risk of not receiving an accurate race time.
Can I wear headphones or ear buds? We highly discourage headphone and ear bud use during this event to ensure your safety and the safety of others.
Is my pet allowed on course or at the event? We do not allow pets of any kind at our events or on the race course. This is for the safety of all participants and all of our animal friends. For participants with service animals, please reach out to race staff directly through our contact link so we can ensure your, and your service animal's safety as well as communicate expectations with our events team on race day. Minnesota Council on Disability - Service Animals
Can I run with my child in a stroller? We are family friendly and want our events to be accessible to parents with little ones. We allow strollers in our events but ask that you start the race at the back of the field of athletes to ensure the safety of all participants.
APPAREL & SWAG
Can I buy a Frost River Bag or Pike Lake apparel at the race? We will have a limited run of Pike Lake Races apparel as well as a limited number of custom Frost River Bags for sale on race day.
REFERRAL REWARDS
How am I refunded when my referrals are registered? As long as you are using the correct code, you will automatically be refunded the set amount based on the number of referrals that you have earned.
Can I get a referral for someone who is already registered or has registered without my code? No, the individuals you refer must be registered with your referral code. This is what triggers the refund amounts.
How do I find my referral code? You can find your referral code in your registration confirmation or on your account HERE
