FAQS

REGISTRATION FAQs:

MANAGE REGISTRATION OPTIONS: 

BIB EXCHANGES: There are two ways to transfer your bib to another person BIB EXCHANGES and GIVE UP MY BIB

  • Bib Exchanges (Transferring to a person you know): Here is a tutorial with the steps you can follow to complete this process.  With this option, you can select a TRANSFER FOR REFUND or GIFT TRANSFER.
  • TRANSFER FOR REFUND: If you select a transfer for refund, you will initiate the transfer to your friend or family member and they will receive an email to complete their transfer and pay for the registration, plus the $10 transfer fee and online processing fee. 

  • GIFT TRANSFER: If you select a gift transfer, you will initiate the transfer to your friend or family member and they will receive an email to complete their transfer. They will be able to complete their transfer and pay the $10 transfer fee, plus the online processing fee. Once they complete their transfer, your transfer will be complete and you will be removed from the event.

CONFIRM OR EDIT SHIPPING ADDRESS: 

  • Log into RunSignup 
  • Go to your RunSignup Profile
  • You will see your Lager Jogger registration in your upcoming events section
  • Click Manage Registration
  • When you open the registration record, click the SHIPPING tab

  • Here you will be able to enter your shipping address or update it
  • Once updated, click UPDATE ADDRESS

  • The deadline to update your shipping address is August 21st. 


PURCHASE ADD-ONS: 

    • Log into RunSignup 
    • Go to your RunSignup Profile
    • You will see your Lager Jogger registration in your upcoming events section
    • Click Manage Registration



    • When you open your registration record, click the ADD-ONS tab



    • Here you can purchase merchandise and it will be added to your registration record 

 

SUBMIT VIRTUAL RESULTS: 

  • Log into RunSignup 
  • Go to your RunSignup Profile
  • You will see your Lager Jogger registration in your upcoming events section
  • Click SUBMIT VIRTUAL RESULTS
  • Click SUBMIT VIRTUAL RESULTS

  • Enter your Time and click the SUBMIT RESULTS button
  • DONE! - Great job on completing your race. We can't wait to see you next year!

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