Gets the current counts of canned responses for ticket questions.
Response counts will only be returned for responses that have a response limit set, and for radio, checkbox, or select type questions (response_type_code
= R, C, S).
{ "canned_response_counts": [ { "question_id": 1, "response_counts": [ { "response_id": 3, "response_count": 3 } ] }, { "question_id": 2, "response_counts": [ { "response_id": 4, "response_count": 1 }, { "response_id": 5, "response_count": 2 } ] } ] }
Parameter | HTTP Method | Default | Description | Datatype |
---|---|---|---|---|
ticket_event_id Required |
GET | ID of ticket event. | uint |
|
rsu_api_key |
GET | API key. | string |
|
X-RSU-API-SECRET |
HTTP Header | API secret. | string |
|
question_ids Required |
GET | Question IDs. | id_list |