Frequently asked questions
- What is the schedule of events?
- Check the race page on our website, the Facebook event page, or the emails we've sent you for the most accurate details. Third-party websites may not have the latest updates!
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When can I expect my package?
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Virtual packets are mailed the Wednesday following the live race.
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What does the map look like?
- Check the race page on our website, the Facebook event page, or the emails we've sent you for the most accurate details. Third-party websites may not have the latest updates!
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Why is my name anonymous?
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Where is the race?
- If the location isn't posted yet, we're just waiting on permitting to finalize the route.
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Can I switch to virtual?
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A participant can switch from a running event to a virtual event on RunSignup by following these steps:
- Go to the profile menu
- Scroll down to Upcoming Races and select Manage Registration
- Select Transfer Event
- Verify the original event and click Start Transfer
- Select the new event
- Confirm payment if needed
- A confirmation email will be sent for the new event
- Go to the profile menu
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Where is my race?
- Check the race page on our website, the Facebook event page, or the emails we've sent you for the most accurate details. Third-party websites may not have the latest updates!
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Where can I find the results?
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You can find your results on your race page under the "Results" tab.
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Where can I find photos?
- You can find race photos on your race page under the "Photos" tab. Please allow us 24 hours to upload them!
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Do you put on races in my hometown?
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Check out our locations to find a race near you! HERE
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Are dogs allowed?
- Leashed dogs are allowed! Please start at the back of the pack to give space to other runners and be mindful to keep the leash clear to avoid tripping.
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Is the course paved?
- Please refer to the course map located on the race page as well as partiocipant guide.
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I can’t make the race but I purchased the insurance.
- The insurance is purchased through RunSignUp, so you'll need to contact their support team for assistance.
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Are Strollers allowed?
- Yes! Strollers are allowed. Please start toward the very back or very front of the pack and be mindful of other runners.
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USATF certified?
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No, our races are not USATF certified.
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Aid stations?
- Please refer to the interactive map on the race page, facebook event page and/or participant guide. The aid stations are labeled there.
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Are walkers allowed?
- We love our walkers! We call them our party crowd. Due to permitting, there is a 3.5-hour time limit on our half marathon.
- We love our walkers! We call them our party crowd. Due to permitting, there is a 3.5-hour time limit on our half marathon.