FAQ

FREQUENTLY ASKED QUESTIONS

Do all half marathon finishers receive medals?
Yes! Everyone that completes the half marathon course within the time limit will receive a HUGE YuKan finisher medal.

Are race photos available?
Yes! All race photos are available for free. Race photos will be posted shortly after the race. Download, post and share as many as you like, they're all free!

Is runner tracking available so my friends and family can monitor my progress on the route?
Yes! Real-time GPS phone tracking is available with the app. Be sure to download the app and share with all your friends and family!

Are Finisher Certificates available?
Yes! Be sure to review the results posted on the race website after the race. 

Are Race Receipts available at the finish line?
Yes! Please visit the results tent at the finish and enter your bib # into the kiosk. Your personal results will be printed on an individual receipt just for you.

Are referral discounts available if I want to get my friends or running club to run with me?
Yes! Share the referral link found on your registration confirmation and get a $20.00 refund when you refer 3 more participants!

Are race bibs personalized with my name?
Yes! Race bibs are personalized with your first name when you register early. You must register by the published date.

Can I pick-up my race number on race day?
Yes, number pick-up will be available on race day before the race starts. Number pick-up is not available at any other time.

Will there be race day registration?
The race has a limited field and registration will close when that limit is reached. Be sure to register early.

Can I run with my dog, push a stroller or ride my bike?
YuKan Road Races are officially sanctioned USATF events. A USATF sanction is an official designation issued by USATF, through the New England USATF Association, which approves and licenses the holding of a competitive track & field, long distance running or race-walking event in the United States. The sanction is also a contract, which evidences the event's commitment to follow national and international rules and regulations of the sport and to provide a safe environment for the participants and spectators. Under USATF rules, dogs and wheels (strollers, bicycles, handcycles, scooters, wheelchairs, rollerblades, skateboards, etc.) are not allowed on the course.

Can I run with headphones?
Headphones are not banned but discouraged to ensure runner safety.

What are the age group category divisions used for awards?
There are 10-year age groups from Under 18 years to 70+ years old. Per USATF rules, gun times are used for scoring.

I didn't pick up my award after the race, can you mail it to me?
Our awards ceremony will honor each winner. Award winners must be present at the ceremony. Awards will not be mailed after the race.

I didn’t pick up the merchandise I purchased while at the race, can you mail it to me?
Merchandise must be picked up on race day and will not be mailed, returned, or refunded.

What is the time limit for the race?
Half marathons will be open and supported for 3 hours. 5K races will be open and supported for 45 minutes and 1-Mile races will be open and supported for 20 minutes. Runner safety is our top priority. Local police, EMT crews and ambulances will be available to help ensure everyone enjoys the day - and remains safe. Runners on the route beyond the time limit will not receive timed results, awards, finisher medals or be supported by race staff, volunteers, or services.

Are the roads open to traffic?
Yes, the roads are open to traffic. Area police departments will monitor and control traffic along the route. Additional police details and volunteers will be positioned at key turns and intersections. Runners must obey all laws regarding pedestrian use of an open, public road and yield right-of-way when required and appropriate.

My GPS watch was off. Is the distance accurate?
The half marathon is USATF Certified. Please be sure to review the article regarding GPS watches and accuracy.  Runner’s World: Here’s Why Your Watch Says You Ran More Than A Marathon.

Can I be guaranteed my shirt size?
Shirts are ordered well in advance and the sizes provided are used as estimates to complete the order.  For the best chance of receiving your preferred size, be sure to pick up your shirt as early as possible.  Shirts will not be mailed.

Is registration protection available in case I get injured or can't run?
Get reimbursed If you can’t attend this race for a number of reasons, including covered injury, illness, traffic accidents, and more. Registration Protection is HIGHLY recommended. Registration protection insurance can be purchased at the time of registration.

HOW-TO: https://help.runsignup.com/support/solutions/articles/17000073422-claiming-event-insurance

Can I transfer to another race if I registered but can't run?
You can transfer to another YuKan race that is open for registration. There is a $10 fee. Participant is responsible for difference when entering a race with a higher registration fee. Transfers not provided within 60 days of race. Dates are firm. No exceptions. Registration can only be transferred once. Must be done by participant in RunSignUp.com and not by email request. Refunds not provided for transferred or deferred registrations. Registrations with $0.00 balance may not be transferred or deferred. Registration Protection is HIGHLY RECOMMENDED.

HOW TO: https://help.runsignup.com/support/solutions/articles/17000062922-transfer-to-another-event

Can I transfer my race entry to another runner if I registered but can't run? (Bib Exchange)
You can transfer your entry to another runner. There is a $10 fee. Participant is responsible for difference when entering a race with a higher registration fee. Transfers not provided within 60 days of race. Dates are firm. No exceptions. Registration can only be transferred once. Must be done by participant in RunSignUp.com and not by email. Refunds not provided for transferred or deferred registrations. Registrations with $0.00 balance may not be transferred or deferred. Registration Protection is HIGHLY RECOMMENDED.

HOW-TO: https://youtu.be/OhmQzIu0U0s

Can I defer my race entry to next year if I registered but can't run?
You can defer your registration to the same race next year. There is a $10 fee. Deferrals not provided within 60 days of race. Dates are firm. No exceptions. Registration can only be deferred once. Must be done by participant in RunSignUp.com and not by email. Refunds not provided for transferred or deferred registrations. Registrations with $0.00 balance may not be transferred or deferred. Registration Protection is HIGHLY RECOMMENDED.

HOW TO: https://help.runsignup.com/support/solutions/articles/17000062915-defer-registration-claim-deferral 

Can I get a refund if I registered but can't run?
Cancel registration and withdraw from race. A 100% refund provided 180 days before the race. A 75% refund provided 150 days before the race. A 50% refund provided 120 days before the race. A 25% refund provided 90 days before the race. Refunds not provided within 90 days of race. Dates are firm. No exceptions. Refunds must be done by participant in RunSignUp and not by email. Refunds not provided for transferred or deferred registrations. Registration Protection is HIGHLY RECOMMENDED. 

HOW-TO: https://help.runsignup.com/support/solutions/articles/17000062919-request-a-refund

How do I Transfer, Defer or Exchange my registration?
Start in RunSignup.com. Head to Your Profile and Upcoming Races. Choose your race and manage all registration details for the specific event. 

HOW-TO: https://help.runsignup.com/support/solutions/articles/17000062920-view-edit-a-registration

What if there is a storm or inclement weather on race day?
There is no rain/snow date for this race. The race director reserves the right to modify, shorten, or cancel the race in the case of inclement weather or unforeseen circumstances that make the race unsafe. Race management will work with town and city officials to determine if a cancellation is required. The event organizer has the right to shorten or even cancel the event if, in his or her judgment, environmental conditions including weather become dangerous; in this situation no refunds will be given.

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