Frequently Asked Questions
GENERAL EVENT QUESTIONS
Q: How does this Virtual Challenge work?
A: You have the opportunity to go for a run/walk each day. All you have to do in this challenge is to log your distance under your profile!
Q: Do I have to run, walk every day, or can I break it up?
A: You can break it up however you like. Daily, twice a day, and take days off. Your choice.
Q: Do treadmill miles count?
A: Yes
Q: Do I have to complete 100 miles to receive a finisher medal?
A: No. 100 miles is the suggested goal. You earn digital badges as you hit milestones.
Once you register, you will receive a finisher medal when the Challenge period is over.
Q: Do total daily step count on my activity tracker (FitBit, Apple Watch, etc.) count as mileage?
A: No. Only record mileage ran or walked in a defined period of time.
REGISTRATION QUESTIONS
Q. When can I register?
A. Registration for this challenge runs until December 12, 2021 at midnight (EST) (Time is needed to order medals and shirts.)
Q. When does the Hobbiton Virtual 100 Mile Challenge take place?
A. Beginning November 13, you can begin submitting miles ran or walked between November 13 through December 31, 2021
Q. Are there processing fees?
A. Yes, a minimal processing fee is charged by Runsignup
Q. What time zone are we using?
A. You can run or walk from anywhere in the US, but progress entries are made using UTC-5 (New York - Eastern) time zone.
TRACKING YOUR MILES QUESTIONS
Q: How do I keep track of my miles?
A: This is an honor system, but ideally you use a GPS watch or phone to track your workouts.
Q: I'm running in another race during the same period as the Hobbiton Virtual 100 Mile Challenge - can I count those miles towards the challenge?
A: Yes.
Q: How do I enter/track my miles?
A: Enter them through your RunSignup account that you used to register. You can view results at https://runsignup.com/Race/Results/60311/
Q: Do I need a GPS watch/tracker or Strava? Will I need to show my watch or device for proof of running?
A: You can use one if you wish, but you don't need one. You are on the Honor System. There are no additional awards given for running or walking faster.
Q. How many miles per day is this craziness?
A. Approximately 2 miles per day.
RECORDING YOUR MILEAGE
Recording your mileage is super easy - Once you do it a few times, you'll get the hang of it!
- Beginning November 13, you can log in to Runsignup. We recommend letting it remember your username/password as you'll be here often!
- Go to the Leaderboard page. We recommend bookmarking this page so you can find it quickly.
- Click "SUBMIT VIRTUAL EVENTS"
- Select your activity.
- Select the current day or the day (between November 13 and December 31) for which you are entering the miles.
- Click "Submit your time"
- You’re finished!
Runsignup will automatically update your total distance and show you your total progression to date!
TIPS AND TRICKS FOR RECORDING YOUR MILEAGE
When you go to submit your next activity, click "Add Another Activity", it's the blue button at the bottom! This way you don't overwrite your previous activity!
It's best to enter your distance daily rather than allowing your information to accumulate, and, your progress will motivate you even more!
TROUBLESHOOTING MILEAGE RESULT ISSUES
Q: I need to enter my next run, but I keep entering it and my previous run disappears. How do I fix it?
A: You are overwriting the previous run. Keep the data the same for the previous run, and click ADD ANOTHER ACTIVITY to add your next run/walk. You will continue to do this every time you add a run/walk.
Q: I did not get my link - how do I log my miles?
A: Some email servers block our emails to you. If you do not have your link, login to the SAME RunSignup account that you used to register
Q: When I search for my name, it does not come up to enter virtual results. Or, it says I don't have permission.
A: You must be logged into the same runsignup.com account that you registered with.
Q: I don't see the date when I try to log my results.
A: Once you get into the results page, you have to click "Add Another Activity".
You must do this every time you log an activity.
The time and distance on the right is the total time and distance.
It will automatically add that up for you and you don't have to enter anything.
Q: I ran again today, how do I enter a second entry of results?
A: On the results page, choose "Add Another Activity".
Be sure you do not overwrite the previous activity or it will disappear.
Each time you do a new run/walk, be sure to click "Add Another Activity".
At the end of the challenge, If you run once per day and have 100 runs, you will see all 100 activities on the submit results page. Don't overwrite them.
Q: I made a mistake in entering my results - how do I change it?
A: You can go in and overwrite the mistake. Don't just enter it again correctly since you have to overwrite the incorrect data.
Q: I entered my results, but I don't see it in the listing.
A: Wait a few minutes for the servers to update. If it still doesn’t update, be sure you are looking at the correct event. There is a drop-down box called Result Set - choose that to switch between events.
Q: Someone else registered me - how do I move that to my account?
A: Follow the instructions on "Transferring Sub-Account To Another Existing Account"
Q: I am listed as anonymous in the results.
A: When you create an account, you have an option to be listed as anonymous in results. To see your results publicly, go to your account page at https://runsignup.com/profile and edit your profile.
You will see a check box at the bottom that you want to UNCHECK to be listed again.
