How do I remain safe during the race?

Participant safety is our number one priority, so please make sure to listen to all announcements made by the DJ and race staff. Please keep headphones at low volume for your safety and that of those around you. If you have a medical emergency, please notify a Big Bill Foundation Team Member, Fit2Time Team Member, or Volunteer immediately.

When is Packet Pickup?

Packet Pick Up will be scheduled closer to the race date and will take place at Fit2Run inside the University Town Center Mall.

Is there Race Day Packet Pickup?

Yes, but we HIGHLY recommend you pick up your packet earlier, as we will not delay the race start due to packets not being picked up, and you must start within 7 minutes of the race start.

What if I have to cancel?

RACE INSURANCE IS AVAILABLE! IF YOU ARE WORRIED ABOUT CANCELLATION, PLEASE PURCHASE IT! In certain circumstances (injuries, family emergencies, etc.) we are able to refund or defer you to another race, on a case by case basis.

What if there's bad weather?

We value runner safety. In the event of severe weather conditions, the director(s) reserve the right to cancel the race for the safety of its participants. Registrations cancelled due to inclement weather will not be refunded, but instead used to cover event costs, with the balance being treated as a charitable donation to the event beneficiary.

Conditions that may result in event cancellation include (but are not limited to): lightning, high winds, flooding, fires, and other acts of God.

How am I entered into the costume contest?

By wearing a costume on race day, you are automatically entered!

Can Someone Else Pick-Up My Race Packet?

Yes! Please provide the individual picking up your race packet with your information, but most importantly, your permission to do so. Once a race packet has been picked up for an individual, we cannot issue you a new race number.

Are Dogs/Strollers Allowed?

Yes! If you have a dog or a stroller, please start in the back of the group. Children in strollers do not need to be registered, but must remain in their stroller for the entirety of the race.

My Shirt Doesn't Fit, May I Exchange It?

We give everyone the shirt size they registered for - No Exceptions. If you would prefer a different size, please bring your shirt to the orange Big Bill Foundation tent and after everyone else has picked it up, you may exchange it for any other available size.

My Child is Signed Up For The 5K, Can They Run the Kids Dash?

Yes! But if they are only signed up for the Kids Dash, you would need to purchase a registration for them to do the 5K.

What Do I Do If I Misplace My Race Bib?

Please go directly to the Information Tent/Registration Tent and we will gladly cancel your misplaced bib number and issue you a new one.

I signed up for the Virtual race; when will I receive my virtual race packet?

Your Race Packet will be mailed within 2 weeks before or after the race. You can upload your time anytime you'd like in this month long period.