Refund Policy
Refunds, Transfers, and Deferrals:
The following policies will take effect with the opening of registration for 2023 events.
Distance Transfers: A participant may transfer their registration to another distance that is not full within the same race at any time before the end of packet pick-up (i.e. Gran Fondo to Medio Fondo). If there is a price difference between the distances, the participant is responsible for the increased cost of the new registration compared to the previous amount paid for their registration. The race will not issue a full or partial refund if the participant is stepping down in registration cost (i.e. Gran Fondo to Family). All distance transfers can be completed from the online registration page under your profile.
Live and Virtual Transfers: All 2022 live races will also have a virtual race option for participants choosing to participate virtually for any reason. Participants may transfer between live and virtual events if they are not full at any time before the end of packet pick-up. If there is a price difference between the virtual and live race, the participant is responsible for the increased cost of the live race compared to the previous amount paid for the registration. The race will not issue a full or partial refund if the participant already paid a higher registration fee and is stepping down in price. All event type transfers can be completed from the online registration page under your profile.
Person to Person Transfers: Person to person transfers will be allowed at any time before the end of packet pick-up. Person to person transfers are limited to the swag available at the time of the transfer. Shirt sizes are subject to quantities on hand at the time of the transfer. A person to person transfer can be completed from the online registration page under your profile.
Race to Race Transfers: Participants will not able to transfer their registration to another event at this time.
Deferrals: Deferrals to the following year are not allowed. Participants are encouraged to either participate in a different distance, virtually, or in a different race.
Refunds: Due to the long-term nature of planning for events and the many pre-sunk costs upfront for the race organization, refunds will not be allowed.
What if the live event cannot happen? Although we believe this is highly unlikely since we were able to safely hold this race and others like it socially distant and normal in 2020/2021 we also understand that all things are possible. If the the event is not able to take place in a live format for any reason, we will shift the entire event to a virtual format still allowing the runners the opportunity to earn their swag. Any difference in registration costs between the live and virtual race will be credited toward the 2024 event.
