FREQUENTLY ASKED QUESTIONS
Yes. Participants may change to a different event or distance through RunSignUp prior to race day.
How do I change my race distance in RunSignUp?
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Log into your RunSignUp account
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Go to your Profile page
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Under Upcoming Events, locate your race
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Click Manage Registration
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From the top menu, select Transfer Event
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Click Start Transfer and follow the prompts to complete your change
Important: If you change to a more expensive event, you will automatically be charged the price difference at the time of the transfer. If you change to a less expensive event, no refunds will be issued. Discount codes previously applied will not carry over when changing events or distances. All transfers are subject to event availability, and standard event policies apply.
Yes. Shirt size changes are allowed based on available inventory and are not guaranteed.
How do I change my shirt size in RunSignUp?
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Log into your RunSignUp account
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Go to your Profile page
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Under Upcoming Events, locate your race
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Click Manage Registration
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From the top menu, select Giveaway
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Follow the prompts to update your preferred shirt size
Important: Shirt size changes must be made before the event, while inventory is still available. Once inventory is depleted or orders are finalized, changes may no longer be possible.
Yes. Participants may transfer their registration to another individual for a $15 bib exchange fee.
- Log into your RunSignUp account
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Go to your Profile page
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Under Upcoming Events, locate your race
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Click Manage Registration
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From the top menu, select Transfer to Someone Else
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Enter the new participant’s First Name, Last Name, and Email Address
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Click Transfer as a Gift
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Complete payment of the $15 bib exchange fee
Important: The new registrant will receive an email from RunSignUp with instructions to complete their registration. The transfer is not complete until they finish this step.
The original registrant is responsible for paying the $15 transfer fee. The new participant will complete their registration for $0. There are no refunds. Any exchange of money between the original and new registrant is entirely up to those parties.
This race does not offer refunds or deferrals. If you are registered for the event, you agreed to the no refund and no deferral policy prior to submitting your online registration. This includes those who experience illness, injury or any other condition that may prevent them from participating in the event.
Unfortunately, refunds and deferrals are not available, including in cases of illness, injury, scheduling conflicts, or ANY OTHER circumstance that prevents participation.
This race offers male, female, and non-binary gender divisions. Participants should register and compete in the division that best aligns with their gender identity or personal expression. No documentation is required to select or compete in your chosen gender division.
Yes! Even though this is a timed event, we welcome all runners and walkers! However, if you are planning to walk we do ask that you start toward the back.
Sure! We do ask that participants using strollers start toward the back of the pack in the open 5K or 10K to avoid impeding other runners.
Please note that this event does offer a separate 5K &10K Stroller Division. If you’d like to be eligible for awards alongside other stroller athletes, we recommend registering for the 5K Stroller Division.
Yes! Kids are encouraged to join the fun! If they want an official finish time or a race shirt, they must be registered for the event.
Kids riding in strollers do not need a separate registration, but they won’t receive a time or shirt unless they are registered.
Yes. Please be mindful of those around you and make sure you are able to hear any emergency announcements
Technically, yes, you can still register, but the event may sell out!
Be sure to keep an eye on our website and Facebook page for the latest updates.
Race Day Events will hold event awards for 30 days after the event is complete.
Contact us at raceday@racedayevents.com for more information about receiving your awards after the event.
*Please note that we charge a $10 shipping fee for any participant wishing to have their award mailed after the event is complete.
How do I sign up for event insurance? Add-on coverage is offered during the checkout process when signing up for this event. You will be given the option to add or decline coverage with one click. Note: If you decide to decline coverage, you will not be able to go back and add it after registering.
Did you purchase event insurance and now need to use it or just have a question?
Submit and contact FanShield (RegShield) here.
ADDITIONAL QUESTIONS?
If you have any questions about this race, click the button below.
