Frequently Asked Questions
RACE DAY QUESTIONS:
Q: What time does the race start/end?
A: Running will begin at approximately 7:30am. Competitive runners will start first at the front of the line, with casual runners/walkers behind them. There will be booth activations, snacks and photo opportunities available following the race.
Q: Where in the Great Park will the race start?
A: The race will start right outside of the Anaheim Ducks practice facility - Great Park Ice & Fivepoint Arena – and run throughout and around the park. Runners will finish the course in the same spot they started.
Q: Where do I park on race day?
A: All attendees should plan to park in Great Park Parking Lot 2 along Corsair and Hornet.
Q: How early should I get to the race?
A: We recommend all participants plan to arrive and be parked by 7:00 AM. Race packets can be picked up on the day of the event, or at the Anaheim Ducks Team Store (Honda Center) on a TBA date prior to the race.
Q: Are you accepting walk-up registrations?
A: No
Q: Are there restrooms on site?
A: Portable restrooms will be located on site, near the start/finish area.
Q: Is there a place to leave my belongings during the race?
A: There is no place to leave your things during the race. We recommend leaving whatever you will not want during the race in your car.
Q: Are dogs allowed?
A: Yes - dogs are allowed under the following circumstances.
- Only one dog per adult.
- All dogs must always be on leash.
- All dogs must wear an identification tag and be accompanied by someone 18 years of age or older.
- Dogs whose behavior could be dangerous to others or other dogs are not permitted.
- Dogs whose behavior is unpredictable in crowds or with other dogs are not permitted.
Q: If I'm participating in the Virtual 5K, can I submit my time?
A: TBD
REGISTRATION QUESTIONS:
Q: Can I get a refund if I want to cancel my registration?
A: We do not issue refunds. All sales will be final. However, runners who raise $250 for the Anaheim Ducks Foundation through the RunSignup fundraising feature will receive a $50 refund from their registration cost. Runners can also receive a $50 refund from their registration cost by referring 5 runners to participate in the race. Please contact CommunityRelations@AnaheimDucks.com with any questions regarding fundraising/referrals.
Q: When will I receive my runner’s bib, finishers medal, etc. included with my registration?
A: Registrants can receive their bib, information packet and other items (if purchased during registration) on the day of the event, or at the Anaheim Ducks Team Store (Honda Center) on a TBA date prior to the race. Medals will be distributed to participants at the finish line.
Those participating virtually will have their items shipped during the week leading up to the event, or can pick them up on a TBA date prior to the race.
Q: Is there a minimum age requirement? Do infants need to be registered and paid for?
A: There is no age requirement, however, individuals of all ages must be registered to receive a race bib. Children under 5 years of age are free and do not have to register, but will not receive a race bib or medal.
Q: Is there a registration deadline?
A: Yes. Registration will close at midnight on Monday, February 17th, 2025.
EARLY CHECK-IN/PACKET PICK UP QUESTIONS:
Q: When is early check-in / packet pick up taking place?
A: Early check-in / packet pick up will take place at the Anaheim Ducks Team Store (Honda Center) on a TBA date prior to the race. Any registrants not available to pick up their packet on that date can receive everything on the morning of the event.
Q: Can I send someone in my place to check-in / pick up my packet for me?
A: Yes, a family member or friend can check-in for you with valid photo identification.
POST-EVENT QUESTIONS:
Q: How do I redeem my complimentary ticket to a Ducks home game at Honda Center?
A: Registrants will receive an email from the Anaheim Ducks in the final weeks leading up to the race with information on how to redeem your ticket.
Q: Where can I obtain pictures from the race?
A: Following the race, all participants will receive an email from the Anaheim Ducks with a link to photos.
Q: Will prizes be awarded to the top finishers?
A: Yes. Full prizing information/details to be announced soon.
All proceeds of this event benefit the Anaheim Ducks Foundation. For more information or to learn how you can support, visit www.anaheimducks.com/foundation
Please contact CommunityRelations@anaheimducks.com with additional questions.
