PHLY Turkey Trot to Benefit Face to Face

REGISTRATION 

WHO ARE THE RACE ORGANIZERS AND WHAT DOES THE RACE SUPPORT?  
Face to Face is a non-profit 501(c)(3) human services organization dedicated to the health, well-being, and stability of our community.  Our mission is to alleviate suffering and enhance the lives of some of the most vulnerable in our Germantown community.  Our programs provide freshly sourced hot meals, legal, health, and social work services, as well as educational equity services.  To learn more about Face to Face, please visit our website:  www.facetofacegermantown.org 
  
Face to Face is a tax-exempt non-profit agency under section 501(c)(3) of the Internal Revenue Tax Code. All donations are tax deductible, based on IRS tax code. Our tax ID number is 23-2862064. 

Mailing Address: Face to Face, 123 East Price Street, Philadelphia, PA  19144.  
  
I'M GETTING AN ERROR MESSAGE WHEN I REGISTER  
Contact Davi at events@facetofacegermantown.org.  Please send a screenshot as well, if possible.   
  
I'M HAVING TROUBLE WITH MY RUNSIGNUP ACCOUNT (CLICK TO VIEW)  
Password reset    
How to register 
Merge accounts 

CAN I HAVE MY MONEY REFUNDED?
No, but you may defer to the following year by logging into your account on www.runsignup.com. You must do so by November 18th.  How to defer a registration.

CAN I CHANGE THE EVENT I AM REGISTERED FOR (CHANGE FROM IN-PERSON TO VIRTUAL OR VICE VERSA)? 
How to transfer to another event.  You may switch your registration from in-person to virtual or vice versa by November 22nd.  If you upgrade to an event that costs more, you will pay the difference; for example, switching your registration from a virtual 5-mile run to an in-person run.  If you switch to an event that costs less, the difference will not be refunded but treated as a generous donation to Face to Face.  
  
HOW DO I SIGN UP TO FUNDRAISE?  
Manage your fundraiser  
  
DO I NEED TO REGISTER TO PARTICIPATE IN THE TURKEY TROT?  
Yes. We require all participants to register through www.runsignup.com and complete the necessary waivers prior to the Turkey Trot. Registered participants are required to wear their race bibs throughout the event. This ensures that you have access to the entry corrals, finisher’s medals, refreshments, water, and race shirts. Also, in the interest of safety, the race bib can be used to identify participants in case of an emergency.  
   
  
PACKET PICK-UP  

WHEN IS PACKET PICK-UP?

Packet Pick-Up will take place on:

*Tuesday, November 21st  
2:00 pm to 5:00 pm  
Face to Face  
123 East Price Street  
Philadelphia, PA 19144  
   
*Wednesday, November 22nd   
3:00 pm to 6:00 pm   
Chestnut Hill College, Fournier Hall
9601 Germantown Avenue  
Philadelphia, PA 19118  
   
*Thursday, November 23rd (same day package pick-up)   
7:00 am to 8:30 am   
Chestnut Hill College, Fournier Hall
9601 Germantown Avenue  
Philadelphia, PA 19118

   
All materials for both in-person and virtual registrants must be picked up during designated packet pick-up times or contact events@facetofacegermantown.org to make other arrangements.  There are no shirt guarantees after 8:30 am on race morning.  No shipping available.
  
  
CAN I CHANGE MY SHIRT SIZE?  
Race shirts are guaranteed for participants who register before November 1, 2023. We base our ordering on the size you select. You may update your shirt size until November 1st.  Update race shirt/giveaway.  Availability and shirt sizing cannot be guaranteed after November 1st. 
  
CAN I HAVE A FRIEND PICK UP MY RACE PACKET?  
Yes, you may. 

 

RACE DAY

WHAT IS THE RACE DAY SCHEDULE?  
Same day registration will be from 7:00 am - 8:30 am at Chestnut Hill College, Fournier Hall.  Expect a crowd and arrive early. Participant race timing cannot be guaranteed after 8:30 am. The 5-mile Run starts at 9 am. The 1-mile Fun Run/Walk starts immediately after 5 Mile Run/Walk begins.  Allow time to walk to the starting line.  It is an approximately 10 minute walk from Chestnut Hill College.  There will be a shuttle van available from 7:30 -9:00 am on Race Day doing the following route/loop for participants:  Chestnut Hill College parking lots to Fournier Hall entrance to the Turkey Trot start line.
  
TOILETS  
There are porta potties at the race start line on Forbidden Drive, W. Northwestern Avenue.  
  
WHAT CAN I EXPECT FOR WEATHER?  
This a rain or shine event.  Temperatures in November range from -15 to 60.  We suggest being prepared for rain, snow, slush, or shine.  
  
CAN I RUN WITH A JOGGING STROLLER?
Yes.  We are a family friendly event.  We follow the rules of Fairmount Park- strollers are allowed.  We ask that you be mindful that we have over 1,200+ participants. 

CAN I RUN WITH MY FURRY FRIEND?
Yes.  We are a pet friendly event.  We follow the rules of Fairmount Park- leashed animals are allowed.  We ask that you be mindful that we have over 1,200+ participants. 

CAN I RUN WITH AN IPOD OR OTHER DEVICE?  
Music devices and earbuds/earphones are permitted but discouraged.  For your safety and the safety of those around you, it is recommended that you leave the music at home on race day.  
  
WILL THERE BE A WAY TO STORE MY CLOTHING AT THE RACE?  
No, we are unable to provide storage. Face to Face is not responsible for any lost clothing or items.  
  
WHAT AWARDS AND PRIZES ARE THERE AND WHAT TIME ARE THEY GIVEN?  
Each participant will receive a race shirt, bib, and medal. 1st, 2nd, 3rd overall male and female and 1st place in each age bracket will receive an additional award.  There are fundraising rewards for those who have raised certain donation amounts. 
  
WHERE CAN I PARK?  
Parking is available at Chestnut Hill College, 9601 Germantown Avenue, Philadelphia, PA 19118.  There is limited street parking on Germantown Pike.  Allow time to walk to the starting line.  It is an approximately 10 minute walk from Chestnut Hill College.  Please see map of Chestnut Hill College Parking Lots.
  
IF THE RACE IS CANCELLED, HOW WILL I BE NOTIFIED?
Turkey Trot is a rain or shine event. If the event is cancelled, Face to Face will make every effort to notify all participants via the e-mail address provided during registration. Due to reasons beyond the control of Face to Face, the event may be cancelled due to inclement weather, unforeseen circumstances, or any other reasons. 

 

VIRTUAL PARTICIPANTS 

HOW DO I DOWNLOAD MY DIGITAL RACE BIB?  
How to download your digital race bib  
  
WILL MY SHIRT BE MAILED TO ME?   
All materials for both in-person and virtual registrants must be picked up during designated packet pick-up times.  No shipping available.   
 

HOW DO I SUBMIT MY TIME FOR MY VIRTUAL EVENT? 
How to submit and manage your time for a virtual event 

 

QUESTIONS?
Please contact Diane, Race Director, at events@facetofacegermantown.org.  You will receive a prompt reply via e-mail or phone call.