FAQs
Have a question about managing your race?
Need to update your registration choices and responses?
Your first-ever registration in RunSignup creates a PROFILE. This profile will auto-populate your Race entries as you register. If you need to change basic bio info in your Profile—like address, preferred Gender identification, best email contact, giveaway size—you need to do this for yourself through your RunSignup profile. Click here for instructions on making profile updates.
Once a race entry is complete, you can make changes in your race-specific choices and responses through the dates available for the race.
After that date is passed, email events@runpacers.com to make important updates.
Here are the most common questions with direct links to RunSignup tutorials:
* I need to have my Confirmation Email resent
* I need to change my Give-away T-Shirt size or make another swag choice
* I need to switch/transfer from Virtual or vice versa?
* I need to transfer my registration to another person
* I need to reset my RunSignUp password