Race Policies
Event Policy
Please no roller blades, skates, bikes, dogs, pets or headphones allowed on the race course.
Your race number must be worn on your front and must be visible.
DO NOT exchange or give your race number to another participant.
COVID-19 Mitigation Strategies
In the context of road races and mass gatherings, mitigation measures at contact points, including packet pick-up, start and finish lines, water points, restrooms, and all medical facilities are the most important in reducing the likelihood of a transmission event.
MITIGATION MEASURES/REQUIREMENTS AT THE HEART & SOLE 5K
1. Masks/face coverings must be used at any point where individuals cannot socially distance or are indoors.
2. We will NOT require any of our participants to use a mask on the racecourse.
3. Social distancing when outdoors, one meter (three feet), should be maintained between individuals even on the race course.
4. Registration/Bib Pick-up will be the first point of contact at the event. Masks must be worn while queuing and by all staff and volunteers.
5. Finish Line and post finish area: Please do not congregate. Maintain social distancing at all times. Masks must be worn when distancing is not possible or if you are unvaccinated.
REFUND, DEFERRAL, TRANSFER, AND CANCELLATION POLICIES
Refunds
Race registration fees (and the processing charge from RunSignup) are not refundable. These funds are used to pay for race premiums, permits, supplies, staffing, and other costs incurred before, during, and after the event is held. To be consistent and fair to everyone we cannot make exceptions to this policy.
Deferrals
We offer the option for registrants to defer their entry to the following year's event up to 12 days prior to the race (February 7, 2022). After this deadline passes we are unable to allow deferrals as race materials have been received and prepped for the event. Again, to be consistent and fair to everyone we cannot make exceptions to this policy. Registrants may defer their entry by going into their profile on runsignup.com and choosing "Manage Registration" next to the race.
Transfers
We offer the option for registrants to transfer their entry to another eligible participant up to 12 days prior to the race (February 7, 2022). After this deadline passes we are unable to allow transfers as race materials have been received and prepped for the event. Again, to be consistent and fair to everyone we cannot make exceptions to this policy. Registrants may transfer their entry to another registrant by going into their profile on runsignup.com and choosing "Manage Registration" next to the race.
