I CAN'T RACE - Options
Pacers Running realizes that in life curveballs come our way every-so-often making it necessary for a change in plans. As you complete your race entry, know that you have some options in case this happens to you.
REFUNDS
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Except for an Active-Duty requirement and the 'No Questions Asked' refund ticket purchase, no refunds of entry monies is offered once a registration transaction is complete.
ACTIVE DUTY MILITARY, FIRE-RESCUE
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In addition to being offered a courtesy entry discount, if a required duty shift requires missing the race, providing verification of that schedule will grant a full refund of entry monies paid. Email events@runpacers.com to request a refund.
NQA – NO QUESTIONS ASKED REFUND TICKET
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You may purchase the 'No Questions Asked' refund ticket—only at the time of initial registration—for $20 up to midnight November 02, 2024.
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The NQA refund ticket covers paid entry costs and add-ons, but not additional direct donations, and bank or processing fees collected that the race did not ever receive.
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You can request that NQA refund action up to midnight December 14, 2024 in advance of race date.
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NQA is eligible only for all new 2024 entries exclusive of complimentary registrations. Email events@runpacers.com to redeem.
SWITCH OF RACE DISTANCE
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You may switch your race event: “transfer” to shorter, or longer! Up until December 11, 2024, you can complete this for yourself through your RSU profile. Higher cost events will require an up-charge, lower cost will not be refunded. After December 11? You can still switch events by emailing events@runpacers.com.
TRANSFER OF ENTRY TO A DIFFERENT RUNNER
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Up until midnight December 2, 2024 you can transfer your entry as a "Gift" to a different runner. You can complete this yourself through your RunSignup profile. The new runner will pay a $20 fee to the race and must complete the new transferred entry by midnight December 8, 2024 (any other payment arrangements are between you and the new runner).
DEFERRAL OF ENTRY
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You are able to defer your active entry to the same race in the one-next-following year for a $30 fee up to December 2, 2024. You can complete this for yourself through your RunSignup profile.
EVENT MANDATED EVENT CANCELLATION
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While we are optimistic that the extraordinary times requiring exceptional health and safety measures have come to a close, in the case that Pacers chooses to cancel an event through an abundance of caution for athletes, staff, and spectators, a plan of action for options to receive commensurate values for paid race entries will be crafted and communicated in all haste.
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The plan may require choice responses from registered active status participants, so please be aware of potential incoming direct email, updates via our main website, registration site, and our social media platforms with information on how to respond.
