I CAN'T RACE—Options
Pacers Running realizes that in life, curveballs come our way every-so-often making it necessary for a change in plans. As you complete your race entry, know that you will have some options in case this happens to you.
Active Duty Military, Fire-Rescue
For In-Person race registrants, in addition to being offered a courtesy entry discount, if a required duty shift requires missing the race, providing verification of that schedule will grant a full refund of entry monies paid. Email events@runpacers.com to request a refund.
NQA – No Question Asked Refund Ticket
You may purchase the NQA ticket—only at the time of initial registration—for $20 up to midnight November 30, 2023 -- in advance of race date. The ticket covers paid entry costs and add-ons, but not additional direct donations, and bank or processing fees collected that the race did not ever receive. You can request that NQA refund action up to midnight December 6, 2023 in advance of race date. NQA is eligible only for all new 2023 entries exclusive of complimentary registrations. Email events@runpacers.com to redeem.
Refunds
Aside from an Active-Duty requirement and the NQA refund ticket purchase, No Refunds of entry monies is offered once a registration transaction is complete.
Switch of Event
You may switch your race event: “transfer” to shorter, or longer! Up until three days in advance, you can complete this for yourself through your RSU profile. Higher cost events will pay an up-charge, lower cost will not be refunded. How do I change my event choice?
Less than three days to race day? You can still switch events by emailing events@runpacers.com.
Transfer of Entry to a Different Runner
Up until midnight November 30, 2023 in advance of race date you can transfer your entry as a "Gift" to a different runner. You can complete this for yourself through your RSU profile. The new runner will pay a $20 fee to the race and must complete the new transferred entry by midnight December 3, 2023 (any other payment arrangements are between you and the new runner and we do not offer the Transfer Refund opportunity!) I need to transfer my registration to another person.
Deferral of Entry
The race is not able to offer a deferral of entry to a future participation.
Event Mandated Cancelation
While we are optimistic that these extraordinary times requiring exceptional health and safety measures are coming to a close, in the case that Pacers chooses to cancel an event through an abundance of caution for athletes, staff, and spectators, a plan of action for options to receive commensurate values for paid race entries will be crafted and communicated in all haste.
The plan may require choice responses from registered active status participants, so please be aware of potential incoming direct email, updates via our main website, registration site, and our social media platforms with information on how to respond.
I CAN'T RACE—Options
Pacers Running realizes that in life, curveballs come our way every-so-often making it necessary for a change in plans. As you complete your race entry, know that you will have some options in case this happens to you.
Active Duty Military, Fire-Rescue
For In-Person race registrants, in addition to being offered a courtesy entry discount, if a required duty shift requires missing the race, providing verification of that schedule will grant a full refund of entry monies paid. Email events@runpacers.com to request a refund.
NQA – No Question Asked Refund Ticket
If you purchased the NQA ticket at the time of initial registration and can't race, you can email events@runpacers.com to redeem. The ticket covers paid entry costs and any sales tax, but not additional direct donation or bank or processing fees collected that the race did not ever receive. You can purchase an NQA ticket up to 4/14 and can email to request an NQA refund up to midnight prior to race day. NQA is eligible only for all new 2025 entries exclusive of complimentary registrations.
Refunds
Aside from an Active-Duty requirement and the NQA refund ticket purchase, No Refunds of entry monies is offered once a registration transaction is complete.
Switch of PNC Parkway distance
You may switch your race distance: “transfer” to shorter, or virtual, or longer! Up until 4/14, you can complete this for yourself through your RSU profile. Higher cost events will pay an up-charge, lower cost will not be refunded. How do I change my event choice?
Closer in to race day? You can still switch PNC Parkway distance by emailing events@runpacers.com.
Transfer of Entry to a Different Runner
Up until 4/14 in advance you can transfer your entry to a different runner who will need to complete their new entry by midnight 4/18. You can complete this for yourself through your RSU profile. The new runner will pay a $20 fee to the race (any other payment arrangements are between you and the new runner!) I need to transfer my registration to another person.
Deferral of Entry
You are able to mark your current active status entry as Defer to the same race in the one-next-following year for a $30 fee up to April 14. You can complete this for yourself through your RSU profile. How do I defer my registration?
Event Mandated Cancelation
While we are optimistic that these extraordinary times requiring exceptional health and safety measures are coming to a close, in the case that Pacers chooses to cancel an event through an abundance of caution for athletes, staff, and spectators, a plan of action for options to receive commensurate values for paid race entries will be crafted and communicated in all haste.
The plan may require choice responses from registered active status participants, so please be aware of potential incoming direct email, updates via our main website, registration site, and our social media platforms with information on how to respond.
