FAQ's

Where is the start of the event? 

The start line is at Walker Park, 10 W 15th St, Fayetteville, AR 72701.

Where is the finish of the event?

The start line is at Walker Park, 10 W 15th St, Fayetteville, AR 72701.

What if I want to change to a different distance?

If it is before the ride begins please inform our registration person, who will change your distance.  If during the ride you decide to change distances, please let the timer or one of our staff members know after you cross the finish line, so the results are correct!  We will need your bib #, name and distance you completed.

Where do I park?

There are several parking lots within the park, as well as limited on street parking. 

What is available at the aid stations?

Water and Gatorade will be available at each aid station, plus assorted food items like fruit, pretzels and other treats.

Where / When is packet pickup?  See Packet Pickup Info

What should I do if I lose by bib, helmet # or timing chip? If you have lost any of your race #'s please return to packet pickup, bring all your remaining numbers with you.  We will assign you a new number.  If you lost your timing chip prior to the race, then a new chip can be issued; however, you will be assigned a new bib # as well.  If  you lose your chip after the race then you will be charged $35 for a replacement.  If you have one you need to return, please mail it to 4065 N. Crossover, Fayetteville, AR 72703

Where do I place my bib number(s)?

Bike helmet number (if you have one) are typically about 1" by 2" that you will place on the front of your helmet.  A bike frame number which attaches to your seat post with zip ties (provided) or will fold around the seat post and stick together, and a bib that will go on the back of your jersey on the left side above the jersey pocket. The bottom edge of the bib# should go along the back side seam, not the front side seam. The front catches a whole lot of air. Use 7 safety pins…one on each corner, and one each at the middle portion of the top and two sides of the bib. Don’t pin through the corner holes or the bib will flap around.

Do I need a USAC license? No.  However, according to USA Cycling regulations you must sign your waiver in person when picking up your packet.

Can someone pickup my packet?  No.  You must sign your waiver in person, according to USA Cycling insurance requirements.

What happens if I am unable to participate due to injury / work / illness can I get a refund?  Please refer to our refund policy.

What is the weather policy?  We will ride rain or shine.  We carefully monitor the weather, All Sports Productions in coordination with both local emergency personnel and race officials will make decisions based on safety first.  If weather should occur while on course, please shelter in the nearest safe location.

Can I ride an E Bike on the Gran Fondo rides?  You may ride an E-assisted bike if you are registered for a Gran Fondo ride only (not Triathlon, Eurekan or Half Eurekan), however you will not be eligible for any awards if applicable.

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