FAQs
***All participants should plan on arriving between 9AM-9:30AM to allow time to park, walk to the track, get checked-in, and change into your event t-shirt. At 9:30AM, we’ll hold an optional 10 minute group stretch and mindfulness session down at the track. We ask that everyone meet on the track in front of the bleachers at 9:45AM for a brief welcome message, a few announcements, and a group photo. The walk/run will begin at 10:00AM. Just as a reminder, the Walk/Run is not timed and participants are encouraged to go at their own pace.***
Event Location: The Walk/Run will take place at the Karl Straus Track at UNC-Asheville (600 Wellness Way, Asheville NC 28804)
Frequently Asked Questions
I need help with registration. Who do I call?
For assistance with registration, please email communications@allsoulscounseling.org
How do I register for the walk/run as a sponsor?
Based upon your sponsorship level, a certain number of registrations are included in your sponsorship packet. Promo Codes have been emailed to each of our sponsor’s point of contact to use at check out. If you have any questions or need any assistance with registering for the walk/run as a sponsor, please contact communications@allsoulscounseling.org
Can you register the day of the event?
Yes, but we encourage you to register by August 31st to receive an event t-shirt with your registration. If you need to register the day of the event, you may do so at the check-in table.
Is there a t-shirt included this year?
Complimentary event shirts are included with online registration through August 31st.
What if my shirt doesn’t fit?
T-shirt sizes are non-exchangeable on the day of the event. If you need to change your t-shirt size, you may do so by logging into your Run SignUp account and changing your t-shirt size by August 31st.
Where do I check in?
All participants must check-in at the check-in station located between the track house and the baseball field. Participants will be given a wristband and an event t-shirt if applicable. You do not need to print your event confirmation, but to speed up the check-in process, you can have your registration QR code pulled up from your confirmation email.
What time does the race start? What if I am running late?
There will be a mass start at 10 a.m. If you’re running late, proceed to the start line and let the officials know you’re there to start. Participants can start late up until 10:30 a.m. Race ends at 12 p.m.
Where should I park on race day?
We strongly encourage carpooling with others if you can. Walk/Run participants can park in any campus lot that has spots labeled as Visitor, Non-Resident Student, or “All Permit” lots. We suggest parking in campus lots P9, P11, or P12, which are the closest lots to the track. If those are full, your next best options are P8 or P10. Do not park in any Faculty/Staff or Resident Student spots, or parking lots with “No Parking” signs. To view all parking locations on campus, please click the interactive campus parking map here.
Is this event timed?
The Mental Health Matters: Walk/Run for Awareness is not timed, however you are welcome to time yourself!
What happens if it rains?
We get wet! The race takes place rain or shine. In the event of extreme weather conditions, the race will be delayed until the storm blows over, or called off. In the event of expected bad weather (with lightning, for example), we will have a plan in place for communicating with everyone at the event and/or during the event.
Is water available on the course?
Yes! There will be one water station on the track and two water stations on the campus route where participants can easily grab a small cup or bottle and keep moving! Bottled water and light snacks will be available after the Walk/Run just after you come through the finish line! Please show your green wrist band to get your water and snack.
Are strollers allowed?
Yes, strollers are allowed. Please be courteous to other race participants along more narrow sections of the race route to allow faster runners to pass you easily.
Is the course wheelchair accessible?
Both the track and the campus course are wheelchair accessible, however keep in mind that the campus is hilly in a couple of sections.
Is there somewhere I can put my keys and water bottle while I run the course?
ASCC and our event volunteers are not responsible for any personal belongings while you’re participating in the race. We advise leaving what you cannot carry on your person locked inside your vehicle. Do not leave your belongings unattended in the track and field area. No backpacks or large bags will be allowed in the track facilities, however clear bags are ok.
Can I bring my dog?
Only clearly identified service or comfort dogs are allowed on the track and the campus route. Please be sure to keep your pet on a leash at all times and pick up any waste.
I signed up to volunteer and I have a question. Who should I reach out to?
Please reach out to our volunteer coordinator, Erin Lesh, at erinlesh@gmail.com or 828-450-3120. Erin will be the registration table the day of the event to help sign-in and orient volunteers. If you signed up to volunteer, please sign-in with Erin first.
