Race officials may, in their sole discretion, cancel, delay, or change the event in the case of extreme conditions that may affect the safety and health of participants. In case of delay or cancellation, immediate notification will be made through Toledo Zoo Facebook and website. In addition, all participants will be notified via email. Should the event be cancelled due to extreme weather or other conditions beyond the Toledo Zoo’s control, there will be no registration refunds or transfers.

If inclement weather (lightning, high winds, etc.) is forecast for race day, the Zoo will post an update of the race status on toledozoo.org by 5 p.m. ET, the day prior to the event and notify all registrants via email. A second update will be posted by 12 p.m. ET, on race day. If the race is postponed on race day due to weather, the latest possible start time will be 4:30 p.m. (30-minute delay). 

If the event is cancelled, the Zoo may host a Virtual 5K open to all registered participants. Whether or not you choose to participate in the 5k,  all registered participants will still receive their race packets that will include race bib, wearable swag, collectible cup, hot cocoa voucher and an ice slide pass for the kids. Details for the Virtual 5K will be announced via email in the event that Polar Paws & Santa Claws 5k is cancelled.