FAQ's
- How do I get my packet?
There will not be formal event packets. Race bibs can be picked up at check-in on Sunday morning starting at 8:30 am.
- Do you offer bag check?
We will have limited space to hold items at the Information Tent at Hubbard Park.
- Will there be parking at the Start Point?
Parking is available across the street from the start point at the IMU Parking Ramp (120 N Madison St) or North Campus Parking Ramp (340 N Madison St).
- I am unable to participate but want to volunteer, where can I sign-up?
Please consider signing up to volunteer on our website by clicking the "Volunteer" tab! You will receive an email Friday (November 6th) with event information. - What role can I have as a volunteer?
Set up of race signage and decoration, cheering on runners, photographer, and tear down.
- What is this year's route?
More information coming soon. - What time do I need to finish the route by?
More information coming soon.
- Are there any items that will not be permitted at the event?
Alcohol and tobacco products are not permitted at this event. - Are electric bikes aka e-bikes permitted?
No, electric bikes are not permitted at this event.
- Who do I contact if I need help outside of work hours?
Our helpline is available to you 24/7/365 and provides information and answers for people dealing with cancer.
Here you'll be able to connect with a trained cancer specialist who will answer questions about a cancer diagnosis, while also providing guidance and emotional support. You can call us at 1-800-227-2345 or chat via cancer.org.
- Do we have access to the American Cancer Society FUNdraising App?
No, the FUNdraising App is not currently supported. There are aspects of the new site that will allow for similart features and integration with an app is being explored as a possibility in the future. - Can we upload checks via a mobile phone scanning technology?
No, checks will need to be mailed for processing. - Where should I mail in checks?
If you have a check to mail in as a donor or a participant that has collected check donations please mail them to the address below. Our financial coding team will process within 2-4 weeks and you will see it reflected on your fundraising page. You can use this form to send with your checks.
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Mailing Address:
American Cancer Society
ATTN: Pink Strides 5K - NCP3LQ
PO Box 5003Hagerstown, MD 21741
- What payment wallets are supported?
Currently, Apple Pay is supported, but additional payment wallets may be added soon.
