Purchasing Terms and Conditions:

Refund Policy

All sales are considered final. We do not offer refunds or exchanges for any events or company registrations sold through RunSignUp by San Antonio Sports. This policy includes if the event is impacted or cancelled due to weather, a natural disaster, or other unforeseen circumstances. 

Non-Refundable Items or Services
All items or services purchased from San Antonio Sports are non-refundable unless otherwise specified in writing by San Antonio Sports. This policy applies but is not limited to:

• Tickets

• Merchandise

• Programs

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

Any act of God and government policy that restricts the event organizer (San Antonio Sports) from hosting the event and providing participate experience as sold to companies. This includes but not limited to the WHO and other health governing bodies that restrict the gathering of individuals for an event (ex. COVID-19 Pandemic). 

Incomplete Service: If a purchased item(s) or ticket(s) order is not fully fullfilled or does not meet the predefined criteria as advertised, a partial or full refund may be considered. Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

For any questions or concerns regarding this No Refund Policy, please contact us at:

Email: inform@sanantoniosports.org
Phone: 210-820-2100

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check the All-Star Store RunSignUp webpage for updates.

Last Updated: July 25, 2025