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YOU CAN HELP PREVENT THE SPREAD OF INFECTIOUS ILLNESS:
According to the Center for Disease Control and Prevention, the best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases including:
1. Avoid close contact with people who are sick.
2. Avoid touching your eyes, nose, and mouth.
3. Stay home when you are sick.
4. Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
5. Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
6. Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
IS THERE A RISK TO MY HEALTH?
There is always risk when participating in an event like this or being in public. We will take extra precaution noting COVID-19. We encourage people with compromised immune systems, current illness, parents with infants/toddlers, and the very elderly with health issues to consider staying home if they registered for an event, as those are the populations that appear to be susceptible to the dangers of the virus. If you are feeling ill or have flu-like symptoms, please do not show up.
Our event production company is working with leaders in our industry, local public health officials, and local municipalities to assess the risks associated with each specific event. We are paying attention to and following guidance from the World Health Organization (WHO), and the Centers for Disease Control and Prevention (CDC) for assessing and mitigating risks associated with outdoor endurance events. There is general agreement that outdoor endurance events, and the people likely patronizing such events are in low-risk categories.
WHAT IS THE EVENT DOING DIFFERENTLY TO ADDRESS MY HEALTH CONCERNS?
At this time, we are planning to limit some of the pre-race and post-race activities to further support social distancing efforts. Starting corrals will include larger areas to promote social distancing. We will likely utilize wave starts to spread participants out on the actual racecourse. Hand sanitizer stations will be deployed around the venue(s). Volunteer groups, medical teams and operations staff will be utilizing appropriate PPE for their roles. Participants will be encouraged to move through the finish area(s) and into larger outdoor spaces as soon as completing the race.
CAN I GET A REFUND?
A. The event still occurs:
We do not offer refunds if you are unable to participate in the event. We have always implemented this no refund policy. If you are unable to travel, become ill, have a family illness or emergency, or decide not to participate there are NO REFUNDS. This policy is consistent with most races across the country and we encourage you to respect the refund policy. The planning and production of this event incurs costs for rent, storage, utilities, insurance, staff, marketing, medals, t-shirts, bibs, etc. months in advance of the event. Some of these costs are fixed and many of these costs are based on rates and trends of registered runners. When you register, we are counting on you and your fee to help us remain open and produce the event. Most events have a deferral policy that will allow you to defer your registration to the following event year for a small fee. These policies are not available within 14 days of the event. We are not able to offer a deferral or refund your registration fee if you cannot attend last minute.
B. The event is cancelled race day or race weekend due to weather, Acts of God, or other public emergency situations:
We do not offer refunds if the event is cancelled on race day or race weekend due to weather, Acts of God, or other public emergency situations. We have always implemented this no refund policy. This policy is consistent with most races across the country and we encourage you to respect the refund policy. The planning and production of this event incurs costs for rent, storage, utilities, insurance, staff, marketing, medals, t-shirts, bibs, etc. months in advance of the event. If the event is not able to occur at the time of the event or race weekend due to these uncontrollable circumstances, we are not able to refund you. Our goal is always to hold the event rain or shine, hot or cold, as long as your safety, the safety of our staff, volunteers, vendors and municipalities is not jeopardized.
C. If the event is cancelled by government agencies in advance due to COVID-19 or other similar public health concerns, participants will be able to choose one of the following options:
1. Defer to following event year
2. Choose to participate in the Virtual Event
3. Donate entry fees to a selected charity partner
4. Receive a full refund less processing fees
CAN I RUN VIRTUALLY INSTEAD?
You can elect to run any of our events virtually at the time of registration, or by transferring your registration to a virtual run. We will ship virtual runner packets out race week with the goal of having your packet arrive prior to the event (we do not guarantee this). Virtual packets will include a race bib, an event shirt, a SWAG bag (if applicable), and a finisher medal (if applicable). Virtual packets are shipped via FedEx or UPS.
DO YOU LIMIT THE NUMBER OF RUNNERS IN EACH RACE?
The 10K, 15K & 1 Mile Fun Run are not capped at this time.
WILL YOU HAVE PACERS?
There are no pacers for the Mardi Gras Mambo. Runners will be assigned to start corrals based on the expected finish times they provide. The runners around you should be running a similar pace to you.
CAN I HAVE CELL PHONES, FRIENDS, STROLLERS, DOGS ON THE COURSE?
We encourage you to invite friends and family to cheer you on along the course, but they are only allowed to run with you if they are registered runners. Per USA Track & Field rules, elements that could impede the safety of runners, such as bikes, skates, skateboards, strollers and pets on the course, are not allowed. The safety of our runners is our number one priority. By signing or clicking ’I Accept’ on any Mardi Gras Mambo registration race waiver, you are agreeing to abide by the Rules of Competition.
CAN I WEAR HEADPHONES?
Participants will be able to use listening devices during the running of the 10K, 15K and 1 Mile Fun Run, but they do so at their own risk. Runner safety is, and will continue to be, the priority for all of our events. To ensure a safe and enjoyable race for everyone, we ask that you please be mindful of the other participants and race personnel.
You MUST be aware of your surroundings at all times and this includes being able to hear any verbal warnings/instructions from police/course officials or the sound of any vehicles and other participants on the course. The abuse of portable headphone devices can result in disqualification. Abuse refers to being so distracted that you become a hazard to yourself, your fellow participants, spectators, course marshals, finish line officials, medical personnel, other race officials, police personnel or vehicle traffic.
Your cooperation is greatly appreciated. We must constantly consider the safety of all our participants, volunteers and spectators and review this rule as well as others in order to ensure the continued safety of our participants.
CAN I SWITCH RACES?
Yes, you may switch to any race. Fees may apply for any race distance change. Race bibs are assigned according to what race you are registered for. If you do not officially change your registered distance, your time scoring will not be accurate.
The Transfer Event option can be found by logging on to RunSignup, navigating to Profile > Upcoming Events > Manage Registration > Transfer Event. The Transfer Event option can be either located on the top of the page or on the left of the page.
WHAT IF I LOSE SOMETHING THE DAY OF THE RACE?
Lost & Found is located near the awards area. After the event, please contact email@example.com to see if items were turned in. Clothing items left in the start areas and along the course are immediately donated to charity and are not kept in Lost & Found.
I AM INJURED, PREGNANT, HAVE A FAMILY EMERGENCY OR UNEXPECTEDLY OUT OF TOWN, CAN I GET A REFUND?
Entry fees are non-refundable and entries are non-transferable. This means once you have registered, you will not receive a refund if you cannot participate, and you may not give or sell your number to anyone else. Being caught doing so can result in a ban from future events. Exceptions will be made if you are on active military duty and you get deployed. You can send us a copy of your orders, and we will refund your entry fee.
CAN I DEFER MY ENTRY TO NEXT YEAR?
The defer option can be found by logging on to RunSignUp, navigating to Profile > Upcoming Events > Manage Registration > Defer Registration. The Defer option can be either located on the top of the page, on the left of the page, or you can find the Defer option in the footer and it is only available up to 14 days prior to the event.
CAN I GIVE/SELL MY NUMBER TO ANOTHER RUNNER?
Entries are non-transferable. This is for the safety of the runner as well as necessary to satisfy insurance requirements of the event. If a runner collapses or is otherwise injured during the race and is running as someone else, we would not have emergency information available for them. This could result in further injury or notifying the wrong emergency contacts in the event of an accident.
WHY HAVEN’T I RECEIVED AN EMAIL CONFIRMATION?
Note: If you did not receive your confirmation make sure to check the spam folder in your email box. You will always be able to resend the registration confirmation for any registrations associated with your Profile (including any sub-accounts of yours) by following these steps:
1. Sign In to RunSignUp
2. Go to your Profile
3. See your events under Upcoming Events
4. Click Resend Confirmation next to the registration that you would like to resend the confirmation email
5. Check the email listed in your Profile for your registration confirmation
HOW CAN I SEE IF I’M REGISTERED?
Registration confirmation is available online. You may confirm a registration by using the Find A Participant menu option on this page.
WHERE DOES MY REGISTRATION FEE GO?
Your registration fee helps to pay for the necessary permits, venue rentals, equipment, vehicles, infrastructure, staffing, insurance, police, awards, SWAG, supplies, bibs, medals, shirts, and chip timing to produce all marathon-related events. Portions of every registration fee are directed to the Louisiana Runs Fund and other charity partners throughout the year.
CLICK HERE for Packet Pickup Information.
IS THERE A PLACE TO DROP BAGS AT THE START LINE?
Yes. We will have a “morning clothes” drop point near the Packet Pickup area race morning. Please make sure your gear is secured in a bag and marked CLEARLY with your bib number.
WHERE SHOULD I PARK ON RACE DAY?
Parking is available on the streets and in public parking garages. Normal parking rules and fees will apply and be aware of NO PARKING SIGNS for Race Day that will be posted. Parking on North Blvd. on race day may result in your vehicle being towed. CLICK HERE for an interactive parking map of Downtown Baton Rouge.
WHERE DOES THE RACE START AND FINISH?
The 10K, 15K and 1 Mile Fun Run will start near Town Square on North Blvd. Detailed maps are posted online and emailed to all registered runners prior to the event.
WILL THERE BE CORRALS?
For 2021 runners will be assigned to WAVES according to their expected finish times. These waves will be printed on your bib and will enable us to maintain social distancing standards per our COVID plans. Please pay attention to race announcements, instructions on-site and wave start times given to you.
WHERE CAN I MEET MY FAMILY AND FRIENDS AFTER THE RACE?
The easiest way to find your family and friends after the race is to have a plan beforehand. Making plans to meet back at a vehicle are best for the 2021 race edition.
IS THERE A TIME LIMIT FOR THE RACES?
City permits limit the race time available to participants. The courses will be closed at an 18:00 minute/mile pace. No race services including medical, aid stations or traffic control are available beyond this pace.
In order to ensure safety, a Sweep Vehicle follows the race route to pick-up participants who are unable to maintain this pace on a consistent basis. Participants are required to board the Sweep Van when so instructed by Race Officials. Course Marshals are instructed to retrieve bibs of all participants who refuse to board the van when instructed to do so.
WHY IS THERE A TIME LIMIT?
In order to comply with city permits, streets crossing the route must be reopened to vehicular traffic on a set schedule.
WHAT HAPPENS IF MY PACE IS SLOWER THAN THE ALLOTTED TIME?
If you are caught by the Sweep Vehicle traveling at the 18:00 minute/mile pace, you MUST board the Sweep Van accompanying this vehicle for transport to the finish area. For your safety, the Baton Rouge Police Department does not allow runners to continue in the streets once the course has been re-opened to traffic. Keep in mind that race services, including water stations and medical aid, will be discontinued once the Sweep Vehicle comes through.
WHAT IS NOT ALLOWED ON THE COURSE?
For the safety of our runners the following is not allowed: going backward, runners not wearing a race number, animals, bicycles, roller skates, roller blades, hand-crank chairs, wheeled vehicles and push-rim wheelchairs.
Receiving outside assistance of any kind is not allowed. Outside assistance consists of, but is not limited to: receiving fluids, gels, food or any personal items from someone not serving in an official race capacity; receiving pacing assistance from any person that is not a registered participant of the race.
Abusive behavior or language directed toward any other participant, volunteer, police officer, or staff member is also not allowed.
Any of these rules infractions can result in a time penalty or race disqualification. The discretion and final ruling resides with the Race Director.
IS THERE ENERGY GEL AVAILABLE ON THE COURSE?
No energy gels are provided for either distance race. Water and Powerade are provided at water stations. 10K runners will pass 4 water stations. 15K runners will pass 6 water stations. There are no water stations for the 1 Mile Fun Run.
WHAT SPORTS BEVERAGE WILL BE ON THE COURSE?
Water and Powerade are provided at water stations on the 10K and 15K courses.