Race Protection Policy
Our Race Protection Policy allows you to choose from the following:
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You may purchase FanShield, a registration protection option for event participants who can opt-in to purchase with one click during checkout. Participants will be reimbursed the cost of their registration price, should they be unable to attend their event due to several covered reasons including accident, illness and family emergency. You must purchase during registration, and there is not an option to add this option after payment confirmation. You will get an email directly from FanShield regarding filing any claims.
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You may defer your registration to participate with us in the same race the following year for a $10 change fee for any reason up to two weeks prior to race day. Click “manage registration” in your RunSignUp profile to choose this option or visit this link for step by step directions. Deferrals are valid ONE YEAR from original registration and only used once. NO EXCEPTIONS.
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You may transfer your race registration to another individual. Click “manage registration” in your RunSignUp profile to choose this option or visit this link for step-by-step instructions.
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You may switch to a shorter race distance within the same event. Click “manage registration” in your RunSignUp profile to choose this option. Follow this link for step by step directions. If you would like to switch from a shorter race distance to a longer distance within the same event you must contact our customer service at info@junction311.com You will be responsible for any price difference.