Race Policies
REFUND, DEFERRAL, TRANSFER, AND CANCELLATION POLICIES
As we slowly return to racing in 2021, we want to be completely transparent with our policies regarding refunds, deferrals, and cancellations. If you are interested in signing up for this race please read this section carefully prior to registering. All interested participants will be shown these policies during the registration process and must agree to adhere to them in order to be admitted to the event.
Refunds
Race registration fees (and the processing charge from RunSignup) are not refundable. These funds are used to pay for race premiums, permits, supplies, staffing, and other costs incurred before, during, and after the event is held. To be consistent and fair to everyone we cannot make exceptions to this policy.
Deferrals
We offer the option for registrants to defer their entry to the following year's event up to two weeks prior to the race (August 28th, 2021). There is a $10 processing fee for all deferrals. After this deadline passes we are unable to allow deferrals as race materials have been received and prepped for the event. Again, to be consistent and fair to everyone we cannot make exceptions to this policy. Registrants may defer their entry by going into their profile on runsignup.com and choosing "Manage Registration" next to the race.
Transfers
We offer the option for registrants to transfer their entry to another eligible participant up to two weeks prior to the race (August 28th, 2021). There is a $10 processing fee (paid by the new registrant) for all transfers. After this deadline passes we are unable to allow transfers as race materials have been received and prepped for the event. Again, to be consistent and fair to everyone we cannot make exceptions to this policy. Registrants may transfer their entry to another registrant by going into their profile on runsignup.com and choosing "Manage Registration" next to the race.
Cancellation Due to COVID-19
2020 showed just how unpredictable our world can be, and the running industry was certainly no exception. We know that it's important to have as much information at your disposal when making a decision whether to sign up for a race or not, and we want you to know exactly what your options will be should the 2021 in-person race not be able to take place as originally planned. If we are forced to cancel the in-person race due to COVID-19 all registrants will be able to choose from the following options:
1. Transfer your entry into the virtual event and participate from wherever you are (you will receive the race "swag" described above)
2. Defer your entry to the 2022 event (you will not receive the 2021 race swag, but will be prompted to claim your entry and register for the 2022 event when registration opens)
Please note that our regular cancellation policy found here applies to other scenarios that could prompt the cancellation of an event including weather, local emergencies, etc. If you have any questions about our cancellation policy please email us at events@charmcityrun.com PRIOR to registering.
