FAQs
Can I register on Race Day? Can my friend pick up my packet? Can I get a refund? Can I transfer my registration to another race or athlete?
All registration and packet pickup related questions can be found under the main navigation heading titled “Registration & Packet Pickup”. If you cannot find the answer to your question, please email us at registration@whyracingevents.com
What are the rules?
We currently adhere to the USAT Rules for Triathlon & Duathlon. Please click here to review complete list of USAT Rules. Important rules include no drafting, you must wear a helmet and music is ABSOLUTELY NOT allowed during the bike for obvious safety reasons.
Can I use a personal music device while cycling?
Absolutely no music devices are allowed during the bike segment for obvious safety risks and will result in immediate disqualification.
Can I use a personal music devise while running?
During any running segments, we prefer for athletes to NOT use music devices to maximize safety, assure a fair competitive environment and assure athletes can hear all course marshal instructions. With that said, we also understand that many athletes rely on music to help endure the challenge of running. To accommodate the needs of our athletes while still assuring maximum safety and a fair, competitive environment, here is the arrangement that we can accommodate.
- If you chose to use a personal music device, you must always keep one ear open for instructions so only one ear-bud can be used at any time. In addition, if you opt to use music, you will not be eligible for awards, points and rankings. So as an athlete, you have to make a choice…music or awards/points/rankings.
- If you are using a personal music devise with two earbuds, you will be immediately disqualified. Trust us, we don’t want to have to enforce a disqualification but in order to assure the safety of all athletes, this is a very important rule.
- We also request that if you chose to use a personal music device that you keep the volume to a minimum to assure all instructions can be heard.
Do I need to wear a wetsuit?
No, you do not need to wear a wetsuit. Many will not wear a wetsuit while others will choose to wear a wetsuit because of the buoyancy and warmth factor.
Will there be on-site mechanical/bike support?
Yes, we will have a bike mechanic on-site to provide basic Bike Service/repairs.
Where can I find lost items?
Any equipment that is unmarked will be returned to the stage during the event. After the event, we will take to the Why Racing office and you can contact us to locate. Please come to the event with all personal belongings well marked with your name and/or race number.
What should I do if my shirt doesn't fit?
If the size of the shirt you ordered does not fit, we will be hosting a ‘Shirt Swap” after the event at the information booth. We cannot guarantee you will be able to swap, since it will depend on left over shirts, but we will do our best to accommodate your request.
Do I have to use a road or racing bike?
No. We welcome any type of bike as long as it is functioning properly with brakes and endcaps at the end of your handlebars. For the Off-Road event, you will want to use an off-road or mountain bike to be able to accomodate the trails.
Do I have to run?
No, you could walk, jog, wog, hop or prance your way to the finish line. As long as you get there under your own volition, that is acceptable!
Will there be water on the course?
Water Aid Stations will be approximately every 2 miles. You will have to carry your own hydration and fuel on your bike during the bike courses. Energy Drink and Gel will be available at the Aid stations.
Will there be bathrooms on the course?
We’ve ordered Porta-potties for the start/finish!
Where should I tell my friends and family to go to cheer me on?
The best approach for your family, friends and cheerleaders is to park within Frenchmans Bar. They can see you start and finish. They can take a short walk up the access road and see you bike out, bike past you, bike in, run out and finish! Tons of action for them! Or they can just hang in the expo area after you start and then they can sit and enjoy the music and watch you swim/run in, bike out, bike in, and then head to the finish line to watch you finish. Frenchmen’s Bar is a great venue for spectators to watch. There’s a playground and beach for the kids, and volleyball nets for fun after-event activities so bring the whole family – just make sure they get their early before the race starts – otherwise they’ll be walking 3 miles to get to the start/finish area since the roads will be closed once the race begins to assure the safety of the cyclists. Be sure to tell them to make signs for you, bring cowbells, and bring you flowers for the finish. Especially if this is your first race, you’ve got to celebrate! It’s a big accomplishment!
Note – It is very important that your supporters understand that they must arrive to Frenchmans’s Bar 15-30 minutes before the race starts because once the race begins, no vehicles will be allowed on the road for the safety of the cyclists. They should also understand that they will not be able to leave the parking lot until the last cyclist is off their bike.
Are dogs allowed on the course?
Unfortunately due to insurance requirements, only Service Dogs are allowed on course and must start at the end of the race after all other participants have started.
Are strollers allowed on the course?
Yes, but due to insurance requirements, strollers must start at the end of the race after all other participants have started.
