FAQ

Why is the Turkey Trot Virtual this year?

Bringing Silicon Valley residents together for America’s largest Thanksgiving Day race is so important to us and the charities who depend on us but even more important than that is the safety and well being of our community. As the COVID-19 pandemic continues and after much discussion with health experts, we concluded that a virtual race was the safest option for participants, volunteers, staff, and the hundreds of city and state employees, many of whom are first responders, who come together to help deliver the event each year. We will work to deliver a virtual experience worthy of the Silicon Valley Turkey Trot name to ensure that runners and walkers feel the community, camaraderie and competition of the world's largest Thanksgiving Day race.


How and when will I get my race packet?

Race packets can be picked up at our Chegg Packet Pickup at Sports Basement Sunnyvale on November 20th 11-7pm & November 21st 9-5pm, or mailed directly to your front door. During registration, you will be asked to select "Ship it to me" or select a timeslot to attend our COVID safe packet pickup. If you select shipping, you will enter your shipping address on the following page. Please make sure this is a standardized US address, deliverable by USPS. Packets will be sent out during the month of November. You must register by November 8th for free shipping, after that date, shipping will be $10 per packet.

 

How do I access my digital bib?

You can access and print your digital bib in your RunSignUp profile under "Upcoming Events". Follow the instructions here: https://help.runsignup.com/support/solutions/articles/17000102847-view-pre-race-bib


How do I run the virtual race?

You can complete your virtual 5K/10K run anytime, anywhere from November 21st to November 29th. Run outside, on a treadmill, with family, or on your own. Use our RaceJoy app or your own tracking app to record your time and complete the distance you registered for. 


When and where can I submit my time?

You can submit your run time on our results page beginning November 21st. If you use our RaceJoy app to complete and track your run, your results will automatically be uploaded to our results page. 

 

What is RaceJoy?

RaceJoy is an application that tracks your 5K/10K run/walk and automatically uploads your results to the results page for your event. This app is free to use and you must download the app before race week from the App Store. You need to carry your phone with you to track your time through the app. You can also track your friends and family member’s runs and send them cheers or audio messages. Not running? Download the app to watch your runner complete their run as a spectator!

 

How do I use RaceJoy?

Once downloaded, go through the RaceJoy Tutorial to learn how to find your event and track your run. Once you have selected your event and entered your bib number, you are ready to track your run. Go to My Races on the day you choose to complete your 5K/10K run/walk, and just hit the green ‘GO’ button once you begin! Make sure your GPS tracking is ON and WIFI is OFF (if you are leaving the house for your run). Once you are finished, hit the red ‘END RUN’ button to complete your run and submit your results to the leaderboard. 


How do I participate in the Hometown Hero Challenge?

With your 5k/10k registration, you are automatically entered into the Hometown Hero Challenge. You can begin completing and recording your Good Deeds on October 1st. You will login to your RunSignUp account or use your name and birthday to enter your good deeds on the Hometown Hero Challenge results page. Once you complete your 20 good deeds, you will receive a special Hometown Hero badge in your race packet.


What will I receive if I complete the Hometown Hero Challenge?

  • If you complete and upload at least 1 good deed, you will receive a Turkey Trot sticker. 
  • If you complete 20 or more, you will receive a embroidered iron-on Hometown Hero badge that can be applied to your race shirt. 

 

How does my child participate in the Little Hero Challenge?

If your child signs up for the Kids Fun Run, he/she is automatically entered into the Little Hero Challenge and they will receive the good deed sheet linked in the confirmation email. We suggest that you print this out for your child to cross off the good deeds as they complete them.

 

What's included with the registration fee?

With your Turkey Trot registration, you will receive our deluxe tech race shirt, digital bib, buff (while supplies last), and an automatic entry into the Hometown Hero Challenge where you can earn additional swag items.


When does race registration close?

Registration is open until we sell out.

 

If I’m already registered, what do I need to do?

If you were registered before the switch to virtual, you have the following options:

Defer your registration to the 2021 Turkey Trot
Transfer your registration to a 100% tax-deductible donation
Participant in the virtual event
If you were registered before the switch to virtual, you have been sent an email with these options. If you did not receive an email, please contact Emily Sparling at emilys@svlgfoundation.org. 

We use cookies to offer you a better browsing experience. Read how we use cookies and how you can control them by visiting our Privacy Policy. If you continue to use this site, you consent to use all cookies.