FAQ

 

VIRTUAL


How do I run the virtual race?

You can complete your virtual 5K/10K run anytime, anywhere from November 25th to November 28th. Run outside, on a treadmill, with family, or on your own. Use our RaceJoy app or your own tracking app to record your time and complete the distance you registered for. 

 

When and where can I submit my time?

You can submit your run time on our results page beginning November 25th. If you use our RaceJoy app to complete and track your run, your results will automatically be uploaded to our results page. 

 

What is RaceJoy?

RaceJoy is an application that tracks your 5K/10K run/walk and automatically uploads your results to the results page for your event. This app is free to use and you must download the app before race week from the App Store. You need to carry your phone with you to track your time through the app. You can also track your friend's and family member’s runs and send them cheers or audio messages. Not running? Download the app to watch your runner complete their run as a spectator!

 

How do I use RaceJoy?

Once downloaded, go through the RaceJoy Tutorial to learn how to find your event and track your run. Once you have selected your event and entered your bib number, you are ready to track your run. Go to My Races on the day you choose to complete your 5K/10K run/walk, and just hit the green ‘GO’ button once you begin! Make sure your GPS tracking is ON and WIFI is OFF (if you are leaving the house for your run). Once you are finished, hit the red ‘END RUN’ button to complete your run and submit your results to the leaderboard. 

 

REGISTRATION


Is my registration tax-deductible?

Because your registration fee covers the cost of your entry, shirt, and bib – i.e. services and goods, the registration is not tax-deductible.  If you make a direct donation – that amount would be deductible.

 

Can I change the distance I initially registered for?

Yes, just reach out to our Registration Manager at emilys@svlgfoundation.org.

 

What's included with the registration fee?

With your Turkey Trot registration, you will receive our deluxe tech race shirt, race wrap, bib, and an automatic entry into the Hometown Hero Challenge where you can earn additional swag items.

 

 

RACE WEEK


How and when will I get my race packet?

You can choose to pick up your packet at our Packet Pickup at Sports Basement Sunnyvale or  have it shipped to the address you provide during registration.

 

Are dogs allowed?

Yes! Sign up your pup for the Virtual Doggie Dash to run with your partner in crime.

 

What is the Synaptics "Can-Do" Challenge?

This year, the virtual Synaptics “Can-Do” Challenge asks race participants to donate "cans" virtually to a virtual food drive hosted on the Second Harvest Silicon Valley website. Select that you would like to donate to the Synaptics "Can-Do" Challenge during registration to receive the instructions on how to give! 

 

Can you tell me more about the five charities benefiting from the Turkey Trot?

The information about the five beneficiaries of the Applied Materials Silicon Valley Turkey Trot is located on our website here!

 

 

VOLUNTEER


How do I volunteer?

You can sign up to volunteer here: www.shfb.org/turkeytrot 

 

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