Refund Policy
REFUND POLICY
Refunds, Transfers, and Deferrals:
With the number of races across the country that cancelled or went virtual, we want to be fully transparent with our runners about our 2022 registration policies. Our goal is to provide options and flexibility to our runners while still being fiscally responsible. The following policies will take effect with the opening of registration for 2022 events.
Distance Transfers: A participant may transfer their registration to another distance that is not full within the same race at any time before the end of packet pick-up (i.e. 5k to 10k). If there is a price difference between the distances, the participant is responsible for the increased cost of the new registration compared to the previous amount paid for their registration. The race will not issue a full or partial refund if the participant is stepping down in registration cost (i.e. half marathon to 5k). All distance transfers can be completed from the online registration page under your profile.
Live and Virtual Transfers: All 2022 live races will also have a virtual race option for participants choosing to participate virtually for any reason. Participants may transfer between live and virtual events if they are not full at any time before the end of packet pick-up. If there is a price difference between the virtual and live race, the participant is responsible for the increased cost of the live race compared to the previous amount paid for the registration. The race will not issue a full or partial refund if the participant already paid a higher registration fee and is stepping down in price. All event type transfers can be completed from the online registration page under your profile.
Person to Person Transfers: Person to person transfers will be allowed at any time before the end of packet pick-up. Person to person transfers are limited to the swag available at the time of the transfer. Shirt sizes are subject to quantities on hand at the time of the transfer. A person to person transfer can be completed from the online registration page under your profile.
Race to Race Transfers: Participants will be able to transfer their registration to another Negative Split produced event that is not full. Race to race transfers must be made 30 days prior to the race the participant is currently registered for. Race to race transfers are limited to the swag available at the time of the transfer. Shirt sizes are subject to quantities on hand at the time of the transfer. If there is a price difference between the two races, the participant is responsible for the increased cost of the new registration compared to the previous amount paid for the registration. The race will not issue a full or partial refund if the participant already paid a higher registration fee and is stepping down in price.
Deferrals: Deferrals to the following year are not allowed. Participants are encouraged to either participate in a different distance, virtually, or in a different race.
Refunds: Due to the long-term nature of planning for events and the many pre-sunk costs upfront for the race organization, refunds will not be allowed.
What if the live event cannot happen? Although we believe this is highly unlikely since we were able to safely hold this race and others like it socially distant in 2020, we also understand that all things are possible. If the the event is not able to take place in a live format for any reason, we will shift the entire event to a virtual format still allowing the runners the opportunity to earn their swag. Any difference in registration costs between the live and virtual race will be credited toward another Negative Split produced event.
