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Q: How do I know if I signed up for the race?
A: Log in to your Run Sign Up account. Click the grey profile icon in the top right corner. Select profile. The race in question should be listed under My Upcoming Events or if you select My Registered Races (under My Upcoming Events) it will also be listed here.
Q: Can I transfer my race registration to another race?
A: Yes, up to 30 days prior to race date.
Q: Can I run with my dog?
A: No. For the safety of all participants, we cannot allow dogs to be a part of our races.
Q: Can I run with a stroller?
A: Yes. For the safety of all participants, we do ask that those running with a stroller start at the back.
Q: Can I receive a refund for this race?
A: Refunds can be given up to 30 days prior to race date.
Q: Are there any discounts for race registration fees?
A: Unless listed on our social media or announced through the Race Page – registration fees are as posted.
Q: Can I exchange my race shirt for a different size before the race?
A: Prior to the race you have to take the shirt size you picked at the time of registration. You can exchange your shirt for a different size after the race has started.
Q: Can I do the race virtual even though it’s an in-person race?
A: Unless stated otherwise, virtual participation is typically not an option. Please email firstname.lastname@example.org and we can discuss your options.
Q: Can I register for the race in store instead of online?
A: Our Fleet Feet stores have computers that you can utilize to register. If you need assistance registering please feel free to come inside and we can help you out.
Q: Can I pick up my bib and shirt at the race?
A: Yes! If you are unable to pick up your packet in store - it will be at the race registration table prior to the start of the race.
Q: Can I register on race day?
A: If there are available spots on race day - we will announce if race day registration is available.
Q: Where do I park for the race?
A: Check the race RunSignUp page for race specific parking information.
Q: Where do I find a map of the race route?
A: On the race page, you will find a map of the route under the ‘Race Info’ tab.
Q: What happens if there’s bad weather on race day?
A: Weather conditions will be monitored on race day. In the case of severe weather, the start times of the races may be delayed. Rain does not cancel race. In the extreme case the weather is severe enough to cancel the race, there will be no makeup date.
Q: Will water be provided for participants?
A: Yes! Water will be provided on the route.
Q: Where do I find the race results?
A: At the top of the race page, you will see the ‘Results’ tab. Select the correct distance and type in your bib number or name to see results.
Q: My question wasn’t answered. What now?
A: Please email email@example.com with any additional questions!