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Hi Everyone, this is obviously a challenging time. We hope you're safe and healthy and stay that way.
We DEEPLY appreciate your business and the trust you've put in us through the years. We've always done our best to do right by you even if that meant losing some money. Unfortunately, the current situation has put us in a challenging position. Current government recommendation is that all events larger than 10 people be postponed or canceled. Unfortunately, postponing isn't really feasible for our events, because the overwhelming majority of attendees have meaningful travel as part of their plans. Furthermore, our events take place when they do in order to optimize for weather, traffic, tourism patterns, etc. In a nutshell, most of the town we run in wouldn't be able to host us later in the year, and most of the runners can’t reschedule on a moment's notice.
This leaves us having to cancel. Like you, we are super bummed about it. Our preference in this situation would be to offer 100% money back refunds. And if it were only one event we might be able to pull that off even though it would mean significant losses for us. At this point, it looks like we're going to have to cancel multiple events, and offering full refunds means we would likely need to lay off staff or close our doors forever. We do expect to continue to operate, and we have put together a few options. You will need to make a choice before the end of the month.
Additional race information can be found at https://vacationraces.com/ultras/zion/.
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