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ShockWave 5K

Sat September 25, 2027
Riverdale, GA 30296 US Directions

Event Setup Crew - Thursday Advance Prep

September 23, 2027

Details

Organize and label supplies; assemble registration materials; prepare signage; sort barricades, cones, tables, linens, hydration supplies, volunteer materials, and equipment for deployment.

Location

Shock Fitness Studio - Indoor Staging Area

Shock Staff & Ambassadors - Promotional Materials Prep

September 23, 2027

Details

Prepare membership offer sheets, tour talking points, QR codes, guest-interest forms, class schedules, retail pricing, name badges, and branded materials. Confirm that published promotions and membership information are accurate.

Location

Shock Fitness Studio - Indoor Staging Area

Event Setup Crew - Friday Site Preparation

September 24, 2027

Details

Unload equipment and prepare the vehicle-free front lot; place cones and barricades; mark the stage, runner holding, registration, sponsor, VIP, restroom, first-aid, hydration, and photo-wall areas according to the approved site plan.

Location

Shock Fitness Studio - Front Parking Lot

Event Setup Crew - Friday Event Village Build

September 24, 2027

Details

Set up tents, tables, chairs, linens, signs, sponsor spaces, VIP area, registration lanes, hydration and recovery supplies, trash stations, and other event-village equipment. Heavy lifting may be required.

Location

Shock Fitness Studio - Front Parking Lot

Shock Staff & Ambassadors - Studio Staging and Briefing

September 24, 2027

Details

Set up the membership, merchandise, and guest-interest stations; prepare the studio tour route; review talking points, escalation procedures, sales boundaries, and race-day assignments. Staff handling ClubReady or payments must be trained and authorized.

Location

Shock Fitness Studio - Main Floor

Event Setup Crew - Race Morning Final Setup

September 25, 2027

Details

Complete final placement and safety checks; stock registration and hydration areas; secure signs and tents; prepare runner holding and warm-up space; confirm clear pedestrian paths; and assist vendors, sponsors, and race staff with final setup.

Location

Shock Fitness Studio - Front Parking Lot

Shock Operations Lead

September 25, 2027

Details

Lead Shock staff and ambassadors; confirm stations are ready; approve offers; coordinate breaks; address escalated guest, member, payment, or operational questions; and oversee closing reconciliation.

Location

Shock Fitness Studio - Operations Station

Studio Experience Floaters - Opening Shift

September 25, 2027

Details

Restock materials, keep guest-facing areas neat, cover brief breaks, direct foot traffic, support the welcome and lead-capture teams, and report operational needs to the Shock operations lead.

Location

Shock Fitness Studio - Main Floor

Shock Welcome Team - Opening Shift

September 25, 2027

Details

Welcome runners and guests, explain the studio experience, answer basic questions, direct guests to registration and event areas, and invite interested guests to return for a studio tour after the race.

Location

Shock Fitness Studio - Main Entrance

Membership & Promotions Table - Opening Shift

September 25, 2027

Details

Trained Shock staff explain membership packages and approved race-day promotions, answer pricing and policy questions, and assist guests ready to join. Only authorized staff may process payments or access ClubReady.

Location

Shock Fitness Studio - Membership Table

Guest Interest & Lead Capture - Opening Shift

September 25, 2027

Details

Invite guests to scan the interest QR code; collect accurate contact information and interests such as memberships, classes, personal training, or future events; and direct immediate sales questions to trained staff.

Location

Shock Fitness Studio - Guest Interest Station

Retail & Merchandise Sales - Opening Shift

September 25, 2027

Details

Display and sell approved Shock apparel and merchandise, process payments using authorized methods, record each sale, protect inventory, and keep the display organized.

Location

Shock Fitness Studio - Retail Display

Current Member Assistance

September 25, 2027

Details

Provide a separate point of contact for current-member questions so the sales table remains available to prospective members. Escalate account changes, cancellations, disputes, or exceptions to the operations lead.

Location

Shock Fitness Studio - Member Assistance Desk

Shock Content Team

September 25, 2027

Details

Capture approved branded content including guest arrivals, tours, class conversations, testimonials, merchandise, and studio activity. Obtain consent when needed and avoid recording private member or payment information.

Location

Shock Fitness Studio and Event Footprint

Studio Tour Guides - Early Tours

September 25, 2027

Details

Lead short scheduled studio tours approximately every 20 to 30 minutes. Highlight equipment, amenities, class formats, training options, and the Shock community; refer detailed pricing and policy questions to trained membership staff.

Location

Shock Fitness Studio - Tour Check-In Point

Class & Training Concierge

September 25, 2027

Details

Explain Shock bootcamps, personal training, spin, bounce, and upcoming classes; help guests identify appropriate options; and connect qualified prospects with the membership team or a trainer.

Location

Shock Fitness Studio - Class Information Station

Shock Welcome Team - Celebration Shift

September 25, 2027

Details

Welcome finishers and celebration guests, direct them to tours, memberships, classes, merchandise, sponsor activations, and recovery areas, and maintain an upbeat branded guest experience.

Location

Shock Fitness Studio - Main Entrance

Studio Experience Floaters - Celebration Shift

September 25, 2027

Details

Support busy guest-experience stations, replenish supplies, maintain presentation standards, cover brief breaks, and help transition the studio into closing operations.

Location

Shock Fitness Studio - Main Floor

Membership & Promotions Table - Celebration Shift

September 25, 2027

Details

Trained Shock staff explain membership packages and approved race-day promotions, follow up with tour guests, and assist guests ready to join. Only authorized staff may process payments or access ClubReady.

Location

Shock Fitness Studio - Membership Table

Guest Interest & Lead Capture - Celebration Shift

September 25, 2027

Details

Capture guest contact information and interests during the vendor market and wellness celebration, encourage tour participation, and confirm each interested guest is assigned for post-event follow-up.

Location

Shock Fitness Studio - Guest Interest Station

Retail & Merchandise Sales - Celebration Shift

September 25, 2027

Details

Sell approved Shock apparel and merchandise during the celebration, process payments using authorized methods, record each sale, and prepare inventory for closing reconciliation.

Location

Shock Fitness Studio - Retail Display

Studio Tour Guides - Celebration Tours

September 25, 2027

Details

Lead short scheduled studio tours approximately every 20 to 30 minutes during the vendor market and wellness celebration. Keep groups together and avoid interrupting event operations.

Location

Shock Fitness Studio - Tour Check-In Point

Shock Closing, Lead and Inventory Reconciliation

September 25, 2027

Details

Secure membership and payment materials; reconcile guest leads, completed memberships, merchandise sales, and remaining inventory; remove displays; clean guest-facing areas; and assign post-event follow-up owners.

Location

Shock Fitness Studio - Operations Station

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