Where: 
Union Station Hotel 
1820 Market St,
St. Louis, MO 63103

We will update with the accurate room within the hotel when it is finalized.

When:
Sunday, February 1, 2025
12:00pm-5:00pm

12:00pm-1:00pm: Study Hall 
Have a question? Any question? Bring your laptop and your list – the RunSignup team will be on-hand to sit down for one-on-one guidance and answers.

1:00pm-1:15pm: Welcome + Community Grant Award 
We'll kick off the official program with short remarks and the announcement of our 2026 Community Grant awardees.

1:15pm-2:00pm: Workshop – Create Your FAQ and Activate Your Own AI Chatbot
Looking for some customer service assistance? The new Beta RunSignup AI Chatbot can get your participants answers, fast. You can get your FAQ added, customize your Chatbot, and put your new customer service agent to work within this 45 minute workshop.

2:00pm-2:45pm: RunSignup and AI
We'd tell you what this session will be about...but frankly, the speed of AI progress means we'd rather wait until a little closer so we can cover the newest, most applicable AI update for races.

3:00pm-3:30pm: State of the Industry: RaceTrends Review
Want to know what happened in the industry in 2025, and what that suggests about the upcoming year? Get a sneak peak at all the latest numbers before it's officially sent out!

3:30pm-5:00pm: Reception

Nope. This is free for everyone, including Running USA attendees and local St. Louis race directors and timers.

Yes! Please respect the hotel spaces that are reserved for Running USA attendees, but everyone is welcome to attend the RunSignup Roadshow session.

Yes! While we'd love to see you for the whole session, we understand that there is a lot going on at Running USA. You are welcome to come for as much as you are able.

Great question! We don't know (for sure), yet. Why? AI is moving so fast (and RunSignup with it) that we don't want to box ourselves in - we want to make sure we can cover the latest and greatest updates! We'll update with more details as we get closer.

Yes. We want to have a (rough) count of how many people to expect to ensure adequate space. You can always update us via the Contact Us form if plans change.

Yup! Bring your list of questions and your laptop to Study Hall (12pm-1pm) and one of our team members will be happy to sit down with you and answer as many as possible. Can't make it at 12? We can also answer questions during the reception from 3:30pm-5:00pm.

Of course! We'll be at Running USA throughout the duration of the conference. Simply email johanna@runsignup.com and we'll setup a meeting with you and a team member at a convenient time. 

A customize RunSignup AI Chatbots can significantly reduce your email support by instantly answering participant questions. The time spent setting it up is earned back (quickly)!

Most events should easily be able to create their FAQ, customize their AI Chatbot, and put it to work answering questions during the allotted 45 minutes. We always recommend reviewing answers and providing retraining/refining throughout the registration cycle, but you should be able to get up and running during the live workshop.

The reception portion will run from 3:30pm-5:00pm. We'll have drinks on-hand (on us) and are happy to chat and catch up, introduce customers with similar interests and challenges, or sit down to review specific questions.

Great question! We don't know, yet. Why? AI moves fast, and RunSignup is moving fast with it. We want to decide later exactly what to cover so we can show you the latest and greatest AI tools.

In the State of the Industry session at 3:00pm, we will cover all the data from our 2025 races and make data-driven recommendations for 2026 events. Get a sneak peek!