BIG BUS FAQs

Pick up location is the red x on this map.
Q: Where is the pick up location?
- A: Just North of The Sheraton Chicago - Pin of pickup location https://maps.app.goo.gl/G1GqF6J6qfNan4hW6
Q: What time does the shuttle run?
- A: 1PM - 5PM
Q: Will the bus service be open to anyone heading to Navy Pier?
- A: Yes, anyone heading to Navy Pier can get on the shuttle.
Q: How frequently will the bus be running?
- A: Bus will run continuously between The Sheraton and Navy Pier. Estimated time for one trip is 25-30 mins
Q: Will there be return trips from the Pier back to the Sheraton?
- A: Yes, guests can get a ride back to the Sheraton.
All bags will be checked prior to boarding
Alcohol is prohibited from being brought on the bus and onto Navy Pier property
Q: What is the route of the bus?
- Head north to Illinois St. and turn right
- Head east on Illinois St. to Navy Pier to the location you designate. We suggest Park Drive by the covered bus stops.
- Heading out of Navy Pier, the bus will head west on Grand Ave to Columbus Dr. and turn left
- Heading out of Navy Pier, the bus will head west on Grand Ave to Columbus Dr. and turn left
- Head west on E. North Water Street to Cityfront Plaza Dr. and turn right
- Head north and follow Cityfront Plaza Dr. around to head south on Cityfront Plaza Dr back to E. North Water Street and turn right.
- Head east on E. North Water Street to Columbus Dr. and turn left.
- Return to pick-up location outside of the Sheraton Chicago
