FAQ
We know this is all new - and we probably don't have all the questions answered, yet. But we'll keep adding to this FAQ, so let us know if you run into more questions! If you're looking for specific technology troubleshooting, you can consult GoToWebinar Troubleshooting (for General Sessions) and Zoom Troubleshooting (for breakouts and Round-Table Discussions).
Registration & Attendance
If I register, do I have to attend all 5-6 hours? What if something comes up?
Nope! We encourage you to attend as many sessions as you are able to and think will be helpful. We ask you to try to pick the sessions you believe you will attend so that we know what type of attendance to expect, but we know that plans change.
In registration, I said I was attending a session that I can no longer attend - and there's another one I said I would attend, but now I can't.
For our tracking, it is helpful if you try to answer the questions about which sessions you'll attend accurately during registration - but if something comes up and you miss one, no sweat. And we'll send out all links for each day to everyone - so if you change your mind, just attend the one you want to.
I live in California. Why so early?
We know time zones are the worst. We wanted to structure this to allow all sessions to take place more-or-less during the work day, for all mainland US time zones. If you oversleep, we'll send you a recording! For consistency, times throughout the site are listed in Eastern Time, but you can find time-zone specific agendas here.
Recordings and Materials
Are sessions recorded?
Yes, all sessions are recorded.
Will I have access to all recordings, or just the ones I attend?
You'll have access to recordings of every session (but not round-tables). We will send out links to each session, as well as post them on our YouTube page.
I have a hard time paying attention and taking notes. Will you share the powerpoints after the One-Day?
Yes, we will share any powerpoints and materials available after the One-Day. There may be sections of the presentation that is demo-based, and not on powerpoint, but you can always refer back to the recording for that.
Technology Requirements
How do I know if my laptop/chromebook/phone will work to access the sessions?
There are two systems you'll need to be able to access throughout the One-Day: GoToWebinar and Zoom. You can view the requirements for an operating system, web browser, and any software or hardware requirements for each system via the links below.
What if I lose my internet connection during a session?
That's frustrating! But all is not lost. You can always call in for live audio, and we'll send out the recording and powerpoint materials later.
Networking and Interactions
Can we talk during sessions?
Sort of. We'll have the audience muted throughout, but we encourage use of the chat functions for questions and engagement.
